Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Concentrix CX UK Limited Reference number: 708399 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Concentrix CVG CMG UK Limited (FRN 697768) is an AR of Concentrix CX UK Limited (FRN 708399). When you use Concentrix CVG CMG UK's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Concentrix CVG CMG UK, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Q13, Quorum Business Park, Benton Lane, Newcastle upon Tyne, Tyne and Wear, NE12 8BU, United Kingdom
In the full report: 3 background checks
- When concentrix.com first appeared online, and whether it can receive email
- What kind of line 0191 215 3300 is
- Who else gives the postcode NE12 8BU
Other names (1)
If you were contacted under any of these names, it is this firm.
- Convergys CMG UK Limited Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Concentrix CX UK Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 04939699 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 22 October 2003 (23 years old)
- Registered office
- Pillsbury Winthrop Shaw Pittman Llp, Level 34, 100 Bishopsgate, London, EC2N 4AG, United Kingdom
- Nature of business
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- Activities of call centres (SIC 82200)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Andrew Albert Farwig | Director | Apr 1981 | 12 Nov 2021 | 14 other companies |
| Jane Catherine Fogarty | Director | Aug 1966 | 12 Nov 2021 | 11 other companies |
| Andrew Albert Farwig | Secretary | Not published | 30 Jun 2017 | – |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 15
- closed down
- 3
- are FCA-registered
- 2
In the full report: all 15 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 2 on the FCA register
- The 10 companies these 2 directors run together
- All 22 people who have ever been directors, with their dates
Key dates in its history
Concentrix CVG CMG UK’s history from the FCA register and Companies House, newest first.
2019
22 January 2019
- Board replaced: all 4 directors left and 3 new directors took over
Companies House
2018
30 November 2018
- Changed its registered name from "Convergys CMG UK Limited"
FCA register
2016
6 April 2016
- Concentrix Corporation took control (75–100% of shares)
Companies House
2015
21 May 2015
- Became an appointed representative
FCA register
2003
22 October 2003
- Incorporated at Companies House
Companies House
In the full report: all 45 events
- All 45 events in its history (5 shown here)
- Every director appointment and resignation: 40
Firms connected to Concentrix CVG CMG UK
Other FCA-listed firms that share a director, phone number or address with Concentrix CVG CMG UK. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 5
- share a director
- 2
- share its postcode
- 3
In the full report: all 5 connected firms, named
- How each is linked: shared directors (2), the same postcode (3)
- Who links each one: the named directors, with dates
Firms like Concentrix CVG CMG UK
Other firms of the same type (insurance broker), nearest first.
In Newcastle upon Tyne
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Concentrix CVG CMG UK
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 15 other companies its directors have run, named
- 3 background checks on its contact details
- All 45 events in its history
- 5 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Concentrix CVG CMG UK Limited FCA authorised?
What does appointed representative mean for Concentrix CVG CMG UK?
What is Concentrix CVG CMG UK’s phone number and website?
Is Concentrix CVG CMG UK a scam or clone?
Is my money safe with Concentrix CVG CMG UK?
Who owns Concentrix CVG CMG UK?
Who runs Concentrix CVG CMG UK?
How long has Concentrix CVG CMG UK been in business?
Does Concentrix CVG CMG UK use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk