Crosspay Ltd

Reference number: 720157

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Authorised, but in an insolvency process

This firm is under the control of insolvency practitioners and may have stopped taking on new business. If you are or were a customer, deal with the appointed office holders rather than the firm.

What the FCA says

ATTENTION - Firm in an insolvency process

This firm is in an insolvency process. It is under the control of the appointed insolvency office holder(s) and may have stopped taking on new business. It has to continue to meet our standards in line with its regulatory status, including when dealing with its customers. If you are/were a customer check how this affects you with the firm or the appointed insolvency office holder(s).

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0300 678 0016

    Also given by 2 firms that are no longer authorised. Check you are dealing with the firm on this page.

  • Address

    c/o D POSTLES, THE CIVIC CENTRE, BARRAS BRIDGE, Newcastle upon Tyne, NE1 8QF, United Kingdom

In the full report: 2 background checks

  • What kind of line 0300 678 0016 is, and the 10 other firms that give it
  • Who else gives the postcode NE1 8QF
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Past FCA permissions and consumer protection

  • In an insolvency process
    Money the firm held is returned through the appointed office holders, which takes time and can fall short. The FSCS covers eligible claims up to its limits, and the Ombudsman can still look at a complaint.
Show FCA detail (3 permissions)
  • 3. Executing payment transactions (no credit line)
  • 5. Issuing and/or acquiring of payment instruments.
  • 6. Money remittance.

Limits on the record

  • Not onboard any new customers
    Not onboard any new customers except with the Authority’s prior written consent.
  • Not accept any new funds from any payment service users (“PSUs”) for the purposes of providing payment services
    Not accept any new funds from any payment service users (“PSUs”) for the purposes of providing payment services, except with the Authority’s prior written consent
  • Refrain from providing any regulated payment services (either directly or via outsourced partners) to any existing customers
    Refrain from providing any regulated payment services (either directly or via outsourced partners) to any existing customers without the prior written consent of the Authority.
  • Not to diminish assets
    Not, without the prior written consent of the Authority, in any way dispose of, withdraw, transfer, deal with or diminish the value of any of its own assets, and any funds it holds for, or to the order of, its customers (whether in the United Kingdom or elsewhere), except for: a. Payments in the ordinary and proper course of business; or b. Payments for reasonable advisor fees.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Concerns on the company record

  • Companies House records this company in liquidation, but it is still authorised on the FCA register.
  • Accounts are overdue at Companies House.
  • Confirmation statement is overdue at Companies House.
  • This company has insolvency history on record.
Company status
Liquidation
Company type
Private limited company
Incorporated
26 August 2015 (11 years old)
Registered office
C/O OPUS RESTRUCTURING LLP, 1 Radian Court Knowlhill, Milton Keynes, MK5 8PJ
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Preethy Kurian Director Oct 1974 26 Aug 2015 4 other companies
Rakesh Kurian Director Aug 1971 26 Aug 2015 1 other company
Sarayu Dharmaraj Director Mar 1986 16 Oct 2015 2 other companies

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
5
closed down
1
went insolvent
1

In the full report: all 5 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • The one that went into liquidation or administration
  • The one on the FCA register, including one no longer authorised
  • The 2 companies these 3 directors run together
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Filed accounts and finances

Year to 31 December 2023Small company accountsNot audited

Net assets

£867k

−7.6% from £939k

Cash at bank

£125k

−75% from £497k

Employees (average)

25

−19% from 31

Owed within a year

£2.74m

+128% from £1.20m

Its next accounts are overdue at Companies House.

Assets and liabilities

In the full report: all 5 years of accounts

  • Every year from 2019 to 2023
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 09749104. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Crosspay’s history from the FCA register and Companies House, newest first.

2024

6 December 2024

  • FCA imposed a requirement (Not accept any new funds from any payment service users (“PSUs”) for the purposes of providing payment services)
  • FCA imposed a requirement (Not onboard any new customers)
  • FCA imposed a requirement (Not to diminish assets)
  • FCA imposed a requirement (Refrain from providing any regulated payment services (either directly or via outsourced partners) to any existing customers)

FCA register

2019

31 October 2019

  • Crosspay Group Holding Limited took control (75–100% of shares)
  • Preethy Kurian stopped being a part-owner
  • Rakesh Kurian stopped being a part-owner

Companies House

2018

5 July 2018

  • Sarayu Dharmaraj no longer has significant control

Companies House

9 March 2018

  • Became an authorised payment institution

FCA register

2016

25 August 2016

  • Preethy Kurian became a part-owner (25–50% of shares)
  • Rakesh Kurian became a part-owner (25–50% of shares)
  • Sarayu Dharmaraj gained significant control

Companies House

24 August 2016

  • Regulated by the FCA from this date

FCA register

2015

1 December 2015

  • Supervised by HMRC under the money laundering rules from this date

FCA register

26 August 2015

  • Incorporated at Companies House

Companies House

In the full report: all 18 events

  • All 18 events in its history (15 shown here)
  • Every director appointment and resignation: 3
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Firms connected to Crosspay

Other FCA-listed firms that share a director, phone number or address with Crosspay. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
12
no longer authorised
3
share its phone number
10

In the full report: all 12 connected firms, named

  • How each is linked: the same phone number (10), the same postcode (3)
  • Who links each one: the named directors, with dates
  • 1 past link through former directors
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Firms like Crosspay

Other firms of the same type (payment or money transfer firm), nearest first.

In Newcastle upon Tyne

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Crosspay

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 5 other companies its directors have run, named
  • 2 background checks on its contact details
  • 5 years of accounts, charted
  • All 18 events in its history
  • 12 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Crosspay Ltd FCA authorised?
Yes, Crosspay Ltd (FRN 720157) is authorised by the FCA to carry out regulated activities. It is also in an insolvency process, under the control of insolvency practitioners, so deal with the appointed office holders rather than the firm. It has held its current authorisation since March 2018 and works as a payment or money transfer firm. The FCA has placed 4 limits on what it may do.
What is Crosspay’s phone number?
The FCA register lists the phone number 0300 678 0016 for Crosspay. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 10 other FCA firms, 2 of which are no longer authorised.
Is Crosspay a scam or clone?
Crosspay is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Crosspay?
Crosspay is under the control of insolvency practitioners, so money it held is returned through the appointed office holders rather than by the firm. That takes time and can fall short. Where money is missing, the FSCS covers eligible claims up to its limits, and the Financial Ombudsman Service can still consider a complaint.
Who owns Crosspay?
Crosspay is owned by Crosspay Group Holding Limited, which holds 75–100% of shares and 75–100% of votes, since 31 October 2019. Before that, it was controlled by Mr Sarayu Dharmaraj, Mrs Preethy Kurian and Mr Rakesh Kurian.
Who runs Crosspay?
Companies House lists 3 directors of Crosspay: Preethy Kurian, Rakesh Kurian and Sarayu Dharmaraj.
How long has Crosspay been in business?
The company was formed on 26 August 2015. Companies House now lists it as liquidation.
What do Crosspay’s latest accounts show?
Its latest accounts, to 31 December 2023, show net assets of £867k (−7.6% from £939k) and cash at bank of £125k (−75% from £497k). Its accounts are overdue at Companies House.

Sources and links

The full report on Crosspay Ltd

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