Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
CREATION CONSUMER FINANCE LIMITED Reference number: 311518 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Currys Retail Limited (FRN 1062124) is an AR of CREATION CONSUMER FINANCE LIMITED (FRN 311518). When you use Currys Retail's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Currys Retail, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
The Carphone Warehouse, 1 Portal Way, London, Ealing, W3 6RS, United Kingdom
In the full report: 3 background checks
- When currys.co.uk first appeared online, and whether it can receive email
- What kind of line 0344 561 0000 is, and the other firm that gives it
- Who else gives the postcode W3 6RS
Other names (1)
If you were contacted under any of these names, it is this firm.
- Currys Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Creation Consumer Finance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 02142673 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 26 June 1987 (39 years old)
- Registered office
- Currys Newark Campus, Long Hollow Way, Newark, NG24 2NH, England
- Nature of business
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- Retail sale of mobile telephones (SIC 47421)
- Other telecommunications activities (SIC 61900)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Lindsay Joanne Haselhurst | Director | Jan 1969 | 28 Jul 2020 | 4 other companies |
| Edward John Connolly | Director | Feb 1978 | 28 Jul 2020 | 5 other companies |
| Bruce Marsh | Director | Jan 1968 | 22 Jul 2021 | 4 other companies |
| Dean Kramer | Director | Jan 1982 | 25 Mar 2025 | 1 other company |
| Fredrik Tonnesen | Director | May 1983 | 3 Aug 2026 | 2 other companies |
| Sarah Thomas | Secretary | Not published | 14 Mar 2019 | – |
Other companies run by these 5 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 12
- closed down
- 3
- is FCA-registered
- 1
In the full report: all 12 companies, named
- What each company does, and whether it is still trading
- Which of these 5 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- The 1 company these 5 directors run together
- All 62 people who have ever been directors, with their dates
Key dates in its history
Currys Retail’s history from the FCA register and Companies House, newest first.
2026
23 September 2026
- Became an appointed representative
FCA register
2016
6 April 2016
- Carphone Warehouse Europe Limited took control (75–100% of shares)
Companies House
1987
26 June 1987
- Incorporated at Companies House
Companies House
In the full report: all 119 events
- All 119 events in its history (3 shown here)
- Every director appointment and resignation: 115
Firms connected to Currys Retail
Other FCA-listed firms that share a director, phone number or address with Currys Retail. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share a director
- 1
- share its phone number
- 1
In the full report: the connected firm, named
- How it is linked: shared directors (1), the same phone number (1)
- Who links it to this firm: the named directors, with dates
Firms like Currys Retail
Other firms of the same type (retailer), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Currys Retail
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 12 other companies its directors have run, named
- 3 background checks on its contact details
- All 119 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk