Family First Financial Services Limited

Reference number: 225111

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Authorisation being cancelled

This firm has asked the FCA to cancel its authorisation. It is still in force until the FCA processes the application, so existing business keeps its protection, but its regulated work is winding down.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    020 3917 3757

  • Address

    10th Floor, Blossom Yard & Studios, London, E1 6SG, United Kingdom

In the full report: 2 background checks

  • What kind of line 020 3917 3757 is, and the 2 other firms that give it
  • Who else gives the postcode E1 6SG
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Hoxton Wealth Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Give regulated advice FSCS may apply
    A claim for unsuitable advice is itself FSCS-protected, up to the limit that applies to the product you were advised on.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Advise on or arrange mortgages · Arrange equity release FSCS may apply
    Mortgage advice and arranging may be FSCS-covered, up to the limit that applies.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (15 permissions)
  • Acting as a CBTL advisor
  • Acting as a CBTL arranger
  • Advising on a home reversion plan
  • Advising on investments (except on Pension Transfers and Pension Opt Outs)
  • Advising on P2P agreements
  • Advising on Pension Transfers and Pension Opt Outs
  • Advising on regulated mortgage contracts
  • Arranging (bringing about) a home reversion plan
  • Arranging (bringing about) deals in investments
  • Arranging (bringing about) regulated mortgage contracts
  • Credit Broking
  • Debt-counselling
  • Making arrangements with a view to a home reversion plan
  • Making arrangements with a view to regulated mortgage contracts
  • Making arrangements with a view to transactions in investments

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Concerns on the company record

  • Accounts are overdue at Companies House.
Company status
Active
Company type
Private limited company
Incorporated
5 March 2003 (23 years old)
Registered office
101 New Cavendish Street 101 New Cavendish Street, 1st Floor South, London, W1W 6XH, United Kingdom
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Matthew Paul Dean Director May 1987 17 Apr 2025 1 other company
Jonathon Jay Director Jan 1991 17 Apr 2025 3 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
3
closed down
2
is FCA-registered
1

In the full report: all 3 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • The 1 company these 2 directors run together
  • All 4 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 March 2025Full accountsNot audited

Net assets

£134k

No earlier figure to compare

Cash at bank

£378

No earlier figure to compare

Employees (average)

2

−33% from 3

Owed within a year

£68.0k

+44% from £47.2k

Its next accounts are overdue at Companies House.

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2020 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

Accounts filed at Companies House for company 04687386. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Family First Financial Services’s history from the FCA register and Companies House, newest first.

2025

17 April 2025

  • Board replaced: its only director left and 2 new directors took over

Companies House

2024

29 October 2024

  • Hcm Trading Holdings Limited took control (75–100% of shares)
  • Jayne Elizabeth Horner stopped being a part-owner
  • Mark Ronald Horner stopped being a part-owner

Companies House

2022

6 April 2022

  • Jayne Elizabeth Horner became a part-owner (25–50% of shares)

Companies House

2016

6 April 2016

  • Mark Ronald Horner became a part-owner (25–50% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date

FCA register

2003

23 July 2003

  • Regulated by the Financial Services Authority from this date
  • Applied to cancel its FCA authorisation

FCA register

5 March 2003

  • Incorporated at Companies House

Companies House

In the full report: all 18 events

  • All 18 events in its history (10 shown here)
  • Every director appointment and resignation: 4
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Firms connected to Family First Financial Services

Other FCA-listed firms that share a director, phone number or address with Family First Financial Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
1
share its phone number
2

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (1), the same phone number (2), the same postcode (2)
  • Who links each one: the named directors, with dates
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Firms like Family First Financial Services

Other firms of the same type (financial adviser), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Family First Financial Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 3 other companies its directors have run, named
  • 2 background checks on its contact details
  • 6 years of accounts, charted
  • All 18 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Family First Financial Services Limited FCA authorised?
Family First Financial Services Limited (FRN 225111) is on the FCA register, but its authorisation is changing (authorisation being cancelled). Check the register before dealing with it.
What is Family First Financial Services’ phone number?
The FCA register lists the phone number 020 3917 3757 for Family First Financial Services. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is Family First Financial Services a scam or clone?
Family First Financial Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Family First Financial Services?
It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Family First Financial Services to the Financial Ombudsman Service, free of charge.
Who owns Family First Financial Services?
Family First Financial Services is owned by Hcm Trading Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 29 October 2024. Before that, it was controlled by Mrs Jayne Elizabeth Horner and Mr Mark Ronald Horner.
Who runs Family First Financial Services?
Companies House lists 2 directors of Family First Financial Services: Matthew Paul Dean and Jonathon Jay.
How long has Family First Financial Services been in business?
The company was formed on 5 March 2003.
What do Family First Financial Services’ latest accounts show?
Its latest accounts, to 31 March 2025, show net assets of £134k (no earlier figure to compare) and cash at bank of £378 (no earlier figure to compare). Its accounts are overdue at Companies House.
Does Family First Financial Services use any other names?
It trades as Hoxton Wealth.

Sources and links

The full report on Family First Financial Services Limited

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