Hendersons Travel Agencies Limited
Reference number: 494698
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Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 17 years
- Protected through the principal
- No FCA actions
- Active company since 2003
- Accounts filed up to 30 June 2025
Responsible principal firm
Rush Insurance Services Limited Reference number: 714385 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Hendersons Travel Agencies Limited (FRN 494698) is an AR of Rush Insurance Services Limited (FRN 714385). When you use Hendersons Travel Agencies's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Hendersons Travel Agencies, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
18 High Street, Hawick, Roxburghshire, TD9 9EH, United Kingdom
In the full report: 3 background checks
- When hendersonstravel.com first appeared online, and whether it can receive email
- What kind of line 01450 374471 is
- Who else gives the postcode TD9 9EH
Other names (7)
If you were contacted under any of these names, it is this firm.
- Hendersons Travel Trading name: A name it trades under now.
- Kelso Travel Trading name: A name it trades under now.
- Hendersons Travel Agencies Former name: A name it was registered under before.
- Hendersons Travel Agencies L Former name: A name it was registered under before.
- The Hendersons Travel Group Former name: A name it was registered under before.
- Eildon Travel Former trading name: A name it used to trade under.
- Elite World Choice Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Rush Insurance Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- SC248866 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 6 May 2003 (23 years old)
- Registered office
- 18 High Street, Hawick, TD9 9EH
- Nature of business
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- Travel agency activities (SIC 79110)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Helen Maughan Webber | Director | Aug 1947 | 6 May 2003 | 1 other company |
| Michael John Brydon Webber | Director | Jan 1946 | 6 May 2003 | 3 other companies |
| Richard John Brydon Webber | Director | Aug 1977 | 6 May 2003 | 1 other company |
| Michael John Brydon Webber | Secretary | Not published | 6 May 2003 | 3 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 3
- closed down
- 1
- run together
- 1
In the full report: all 3 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 1 company these 3 directors run together
- All 4 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£104k
+148% from £42.0k
Cash at bank
£68.7k
+133% from £29.5k
Employees (average)
11
Same as 11
Owed within a year
£115k
−13% from £132k
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company SC248866. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Hendersons Travel Agencies’s history from the FCA register and Companies House, newest first.
2021
29 June 2021
- Changed its registered name from "Hendersons Travel Agencies L"
- Changed its registered name from "The Hendersons Travel Group"
FCA register
25 June 2021
- Changed its registered name from "Hendersons Travel Agencies"
FCA register
2017
6 May 2017
- Michael John Brydon Webber became a part-owner (25–50% of shares)
- Richard John Brydon Webber became a part-owner (25–50% of shares)
Companies House
2009
15 January 2009
- Became an appointed representative
FCA register
2003
6 May 2003
- Incorporated at Companies House
Companies House
In the full report: all 16 events
- All 16 events in its history (7 shown here)
- Every director appointment and resignation: 3
Firms like Hendersons Travel Agencies
Other firms of the same type (insurance broker), nearest first.
In Hawick
In the Galashiels (TD) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Hendersons Travel Agencies
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 3 other companies its directors have run, named
- 3 background checks on its contact details
- 6 years of accounts, charted
- All 16 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk