Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
Holiday Extras Cover Limited Reference number: 828848 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Holiday Gems Limited (FRN 524724) introduces customers to Holiday Extras Cover Limited (FRN 828848). Any regulated advice or arranging is done by the principal, not Holiday Gems.
- Example: if Holiday Gems refers you to a financial adviser, the advice should come from the principal firm, not from Holiday Gems itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Unit 14, Telford Court, Dunkirk Trading Estate, Chester Gates, Chester, Cheshire West and Chester, CH1 6LT, United Kingdom
In the full report: 3 background checks
- When holidaygems.co.uk first appeared online, and whether it can receive email
- What kind of line 0330 124 0424 is
- Who else gives the postcode CH1 6LT
Other names (1)
If you were contacted under any of these names, it is this firm.
- Holiday Gems Ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Holiday Extras Cover Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Key dates in its history
Holiday Gems’s history from the FCA register and Companies House, newest first.
2026
4 August 2026
- Changed its registered name from "Holiday Gems Ltd"
FCA register
2010
25 May 2010
- Became an introducer appointed representative
FCA register
Firms connected to Holiday Gems
Other FCA-listed firms that share a director, phone number or address with Holiday Gems. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share its postcode
- 4
In the full report: all 4 connected firms, named
- How each is linked: the same postcode (4)
- Who links each one: the named directors, with dates
Firms like Holiday Gems
Other firms of the same type (insurance broker), nearest first.
In Chester
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Holiday Gems
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 3 background checks on its contact details
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Holiday Gems Limited FCA authorised?
What does introducer appointed representative mean for Holiday Gems?
What is Holiday Gems’ phone number and website?
Is Holiday Gems a scam or clone?
Is my money safe with Holiday Gems?
Does Holiday Gems use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk