Hope Macy Ltd

Reference number: 934392

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

This company holds 2 other FCA records

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When hopemacy.com first appeared online, and whether it can receive email
  • What kind of line 07562 714383 is, and the other firm that gives it
  • Who else gives the postcode CF11 9BE
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Affordwise Trading name
  • Family Connect Trading name
  • Slick Trading name

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • 7. Payment initiation services
  • 8. Account information services

Limits on what they may do

  • Helpbot Limited has agreed to the imposition of a requirement to adhere to customer protections.
    1. Helpbot Limited (the “Firm”) applies for the imposition of a requirement under Regulation 8(c) of the PSR 2017 in the terms set out below. 2. The following definitions apply: “Customer” means a customer of the Firm; “Customer’s Information” means information about one or more payment accounts held by the Customer with one or more payment service provider; “Customer Protections” has the meaning given in paragraph 3; The “Firm” means Helpbot Limited; “Third Party” means a person appointed by a Customer as a third party to whom the Customer’s Information may be disclosed. 3. The Firm shall maintain and take reasonable steps to comply with systems, controls and processes for the purpose of protecting customers from the risk that a Third Party acts inappropriately in respect of the Customer’s Information (the “Customer Protections”). The Customer Protections must be of a kind approved by the Authority in writing. 4. The requirement takes effect immediately and shall continue in effect unless and until it is removed by the Authority. 5. For the avoidance of any doubt, compliance with this requirement may not be sufficient to achieve compliance with the Firm’s regulatory obligations. Nothing in this requirement is to be treated as reducing the level of protection for customers that the Firm should have in place in order to meet its legal and regulatory obligations. 6. If the Firm wishes to alter any of the Customer Protections, it may do so if the Authority first approves the alteration in writing. For the avoidance of doubt, the Firm does not need prior approval for the use of systems, controls and processes which provide Customers with additional protection to the Customer Protections.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
11621440
Company status
Active
Company type
Private limited company
Incorporated
14 October 2018 (8 years old)
Registered office
W2 Business Centre Wellington House (First Floor), Wellington Street, Cardiff, CF11 9BE, Wales
Nature of business
  • Business and domestic software development (SIC 62012)
  • Information technology consultancy activities (SIC 62020)
  • Data processing, hosting and related activities (SIC 63110)

Directors and company secretaries

Name Role Born Appointed Other companies
Samuel Norman Manning Director May 1962 14 Oct 2018 10 other companies
Bryan David Foss Director Jun 1954 21 Jul 2022 2 other companies
Luke Michael Scowen Director Aug 1993 14 Aug 2026 5 other companies

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
14
closed down
7
is FCA-registered
1

In the full report: all 14 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register, including one no longer authorised
  • The 2 companies these 3 directors run together
  • All 4 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 October 2025Small company accountsNot audited

Total equity

£184k

No earlier figure to compare

Cash at bank

£121k

No earlier figure to compare

Employees (average)

0

−100% from 3

Owed within a year

£35.6k

+688% from £4,517

* Cash at bank usually includes customers’ money.

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2019 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 11621440. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Hope Macy’s history from the FCA register and Companies House, newest first.

Key events (9) All events (18)

2021

27 May 2021

  • FCA imposed a requirement (Helpbot Limited has agreed to the imposition of a requirement to adhere to customer protections.)
  • Became an authorised payment institution

FCA register

17 May 2021

  • Regulated by the FCA from this date

FCA register

2020

21 May 2020

  • Graham Michael Clemow stopped being a part-owner
  • Obrenza Ltd took control (75–100% of shares)
  • Samuel Norman Manning gave up control

Companies House

2019

14 January 2019

  • Graham Michael Clemow became a part-owner (25–50% of shares)

Companies House

2018

14 October 2018

  • Incorporated at Companies House
  • Samuel Norman Manning took control (75–100% of shares)

Companies House

In the full report: all 18 events

  • All 18 events in its history (9 shown here)
  • Every director appointment and resignation: 5
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Firms connected to Hope Macy

Other FCA-listed firms that share a director, phone number or address with Hope Macy. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
1
share its phone number
1

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (1), the same phone number (1), the same postcode (2)
  • Who links each one: the named directors, with dates
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Firms like Hope Macy

Other firms of the same type (payment or money transfer firm), nearest first.

Elsewhere in the UK

Uber Payments UK LimitedLondonAuthorisedeBay Commerce UK LtdAuthorisedWise Payments LimitedLondonAuthorisedHiFX Europe LimitedBracknellAuthorisedForisgfs UK LimitedLondonAuthorisedWepay Payments Ltd.LondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Hope Macy

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 14 other companies its directors have run, named
  • 3 background checks on its contact details
  • 6 years of accounts, charted
  • All 18 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Hope Macy Ltd FCA authorised?
Yes, Hope Macy Ltd (FRN 934392) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since May 2021 and works as a payment or money transfer firm. The FCA has placed a limit on what it may do.
What is Hope Macy’s phone number and website?
The FCA register lists the phone number 07562 714383 and the website hopemacy.com for Hope Macy. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by one other FCA firm.
Is Hope Macy a scam or clone?
Hope Macy is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Hope Macy?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Hope Macy to the Financial Ombudsman Service, free of charge.
Who owns Hope Macy?
Hope Macy is owned by Obrenza Ltd, which holds 75–100% of shares and 75–100% of votes, since 21 May 2020. Before that, it was controlled by Mr Graham Michael Clemow and Mr Samuel Norman Manning.
Who runs Hope Macy?
Companies House lists 3 directors of Hope Macy: Samuel Norman Manning, Bryan David Foss and Luke Michael Scowen.
How long has Hope Macy been in business?
The company was formed on 14 October 2018, and has held its current FCA authorisation since May 2021.
What do Hope Macy’s latest accounts show?
Its latest accounts, to 31 October 2025, show total equity of £184k (no earlier figure to compare) and cash at bank of £121k (no earlier figure to compare).
Does Hope Macy use any other names?
It trades as Affordwise, Family Connect and Slick.

Sources and links

The full report on Hope Macy Ltd

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