Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 2 years
- Protected through the principal
- No FCA actions
- Active company since 2023
- Accounts filed up to 31 January 2026
- On its latest accounts it owed £484k more than it owned
Responsible principal firm
TMG Direct Limited Reference number: 786245 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- HPS Financial Services Ltd (FRN 1015201) is an AR of TMG Direct Limited (FRN 786245). When you use HPS Financial Services's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from HPS Financial Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
5A The Arcade, Bedford, Bedford, MK40 1NS, United Kingdom
In the full report: 2 background checks
- What kind of line 07912 185548 is
- Who else gives the postcode MK40 1NS
Other names (2)
If you were contacted under any of these names, it is this firm.
- HPS Insurance Trading name: A name it trades under now.
- HomeProtect Solutions Ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through TMG Direct Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 14583389 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 10 January 2023 (3 years old)
- Registered office
- C/O Taxassist Accountants, 5a Market Hall, Bedford, MK40 1NS, United Kingdom
- Nature of business
-
- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Mark Edward Roberts | Director | Feb 1983 | 10 Jan 2023 | 1 other company |
| Johanna Jean Hardie | Director | Sep 1993 | 28 Feb 2024 | 2 other companies |
| Ann Rachel Roberts | Director | Jun 1957 | 27 Sep 2024 | None |
| Johanna Jean Hardie | Secretary | Not published | 26 Jan 2023 | – |
| Ann Rachel Roberts | Secretary | Not published | 26 Jan 2023 | – |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- closed down
- 1
- run together
- 1
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 1 company these 3 directors run together
Filed accounts and finances
Net assets
−£484k
Down £294k from −£190k
Cash at bank
£5,823
−84% from £35.8k
Employees (average)
18
+38% from 13
Owed within a year
£438k
+110% from £208k
Net assets are negative: on its last balance sheet the company owed £484k more than it owned.
Assets and liabilities
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 14583389. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
HPS Financial Services’s history from the FCA register and Companies House, newest first.
2026
30 June 2026
- Changed its registered name from "HomeProtect Solutions Ltd"
FCA register
2024
22 July 2024
- Became an appointed representative
FCA register
25 January 2024
- Johanna Jean Hardie became a part-owner (25–50% of shares)
Companies House
2023
10 January 2023
- Incorporated at Companies House
- Mark Edward Roberts became a part-owner (25–50% of shares)
Companies House
In the full report: all 9 events
- All 9 events in its history (5 shown here)
- Every director appointment and resignation: 3
Firms like HPS Financial Services
Other firms of the same type (insurance broker), nearest first.
In Bedford
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on HPS Financial Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 2 background checks on its contact details
- All 9 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk