Intact Insurance UK Limited

Reference number: 202323

Instant download

Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks, 1 thing worth a closer look

  • When intactinsurance.co.uk first appeared online, and whether it can receive email
  • What kind of line 0800 107 6160 is, and the 2 other firms that give it
  • Whether EC2N 4BQ is a shared office: 73 other firms give it
Instant PDF download
Other names (14)

If you were contacted under any of these names, it is this firm.

  • FarmWeb Trading name
  • Intact Insurance Trading name
  • MORE THAN LOW MILER Trading name
  • MORE THAN SMART WHEELS Trading name
  • More Th>n Trading name
  • More Th>n Business Trading name
  • NIG Trading name
  • PI Direct Trading name
  • RSA Trading name
  • RSA Insurance Trading name
  • Royal Insurance Company Limited Former name
  • Royal Insurance plc Former name
  • Royal & Sun Alliance Insurance Limited Former name
  • Royal & Sun Alliance Insurance Plc Former name

FCA permissions and consumer protection

  • Hold or safeguard your money FSCS may apply
    Eligible deposits are typically protected by the FSCS up to £120,000 per person, per banking group.
  • Manage or trade investments FSCS may apply
    Eligible investment and pension claims are typically FSCS-protected up to £85,000 per person, depending on the product and your circumstances.
  • Sell or arrange insurance FSCS may apply
    Eligible insurance claims may be FSCS-protected, often 90%, or 100% for compulsory or long-term cover.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (11 permissions)
  • Accepting Deposits
  • Arranging (bringing about) deals in investments
  • Assisting in the administration and performance of a contract of insurance
  • Carrying out contracts of insurance
  • Credit Broking
  • Dealing in investments as agent
  • Dealing in investments as principal
  • Effecting contracts of insurance
  • Entering into regulated credit agreement as Lender (Excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Exercising/having right to exercise lender's rights and duties under a regulated credit agreement (excluding high-cost short-term credit, bill of sale agreement, and home collected credit agreement)
  • Making arrangements with a view to transactions in investments

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
641
upheld, against a 31% median
38%
about insurance
640

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00093792
Company status
Active
Company type
Private limited company
Incorporated
19 June 1907 (119 years old)
Registered office
22 Bishopsgate, London, EC2N 4BQ, United Kingdom
Nature of business
  • Non-life insurance (SIC 65120)

Directors and company secretaries

Name Role Born Appointed Other companies
Sally Bridgeland Director Nov 1964 1 Jun 2021 20 other companies
Andrew Mark Parsons Director Jan 1965 1 Jun 2021 139 other companies
Mark Steven Hodges Director Sep 1965 1 Jun 2021 1 other company
Kenneth Michael Norgrove Director Mar 1969 10 Jan 2022 3 other companies
Susan Davidson Mcinnes Director Jul 1962 1 Apr 2022 19 other companies
Louis Marcotte Director Jan 1965 30 Jun 2022 2 other companies
Rosemary Harris Director Jan 1958 1 Jun 2023 66 other companies
Sylvie Paquette Director Jun 1959 1 Jun 2023 None
Mathieu Lamy Director Jan 1962 31 Dec 2023 None
Karim Shamshudin Hirji Director Feb 1976 13 Feb 2025 5 other companies
ROYSUN LIMITED Corporate secretary Not published 9 Jun 2010 –

Other companies run by these 10 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
229
closed down
84
went insolvent
3

In the full report: all 229 companies, named

  • What each company does, and whether it is still trading
  • Which of these 10 directors sit on each board, and since when
  • The 3 that went into liquidation or administration
  • The 42 on the FCA register, including one no longer authorised
  • The 17 companies these 10 directors run together
  • All 70 people who have ever been directors, with their dates
Instant PDF download

Key dates in its history

Intact Insurance UK’s history from the FCA register and Companies House, newest first.

Key events (11) All events (152)

2025

27 August 2025

  • Changed its registered name from "Royal & Sun Alliance Insurance Limited"

FCA register

2021

16 June 2021

  • Changed its registered name from "Royal & Sun Alliance Insurance Plc"

FCA register

2016

6 April 2016

  • Royal Insurance Holdings Limited took control (75–100% of shares)

Companies House

2013

1 April 2013

  • Regulated by the FCA from this date
  • Regulated by the Prudential Regulation Authority from this date

FCA register

2001

1 December 2001

  • Regulated by the Financial Services Authority from this date
  • Became authorised by the FCA

FCA register

1997

31 October 1997

  • Changed its registered name from "Royal Insurance plc"

FCA register

1981

31 December 1981

  • Changed its registered name from "Royal Insurance Company Limited"

FCA register

1907

19 June 1907

  • Incorporated at Companies House

Companies House

1901

1 January 1901

  • Supervised by HM Treasury under the money laundering rules from this date

FCA register

In the full report: all 152 events

  • All 152 events in its history (11 shown here)
  • Every director appointment and resignation: 127
Instant PDF download

Firms connected to Intact Insurance UK

Other FCA-listed firms that share a director, phone number or address with Intact Insurance UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
8
share a director
8
share its phone number
1

In the full report: all 8 connected firms, named

  • How each is linked: shared directors (8), the same phone number (1), the same postcode (1)
  • Who links each one: the named directors, with dates
  • 4 past links through former directors
Instant PDF download

Firms like Intact Insurance UK

Other firms of the same type (insurer), nearest first.

In London

Chubb European Group SELondonAuthorisedGreat Lakes Insurance UK LimitedLondonAuthorisedHelvetia Global Solutions LtdLondonAuthorisedAXA Insurance UK PLCLondonAuthorisedLegal and General Assurance Society LimitedLondonAuthorisedThe Prudential Assurance Company LimitedLondonAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Intact Insurance UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 229 other companies its directors have run, named
  • 3 background checks on its contact details, 1 flagged
  • All 152 events in its history
  • 8 connected firms, named, and who links them

Instant PDF One-off payment Secure checkout by Stripe

Frequently asked questions about this firm

Is Intact Insurance UK Limited FCA authorised?
Yes, Intact Insurance UK Limited (FRN 202323) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since December 2001 and works as an insurer. The FCA has placed no limits on its permissions.
What is Intact Insurance UK’s phone number and website?
The FCA register lists the phone number 0800 107 6160 and the website intactinsurance.co.uk for Intact Insurance UK. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is Intact Insurance UK a scam or clone?
Intact Insurance UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Intact Insurance UK?
It may control client money but not hold it. It depends on the product, but eligible claims may be protected by the FSCS. You can also refer complaints about Intact Insurance UK to the Financial Ombudsman Service, free of charge.
Who owns Intact Insurance UK?
Intact Insurance UK is owned by Royal Insurance Holdings Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Intact Insurance UK?
Companies House lists 10 directors of Intact Insurance UK: Sally Bridgeland, Andrew Mark Parsons, Mark Steven Hodges, Kenneth Michael Norgrove, Susan Davidson McInnes, Louis Marcotte and 4 more.
How long has Intact Insurance UK been in business?
The company was formed on 19 June 1907, and has held its current FCA authorisation since December 2001.
How many complaints does Intact Insurance UK get?
In January–June 2025, the Financial Ombudsman Service received 641 new complaints about Intact Insurance UK, and upheld 38% of those it decided.
Does Intact Insurance UK use any other names?
It trades as FarmWeb, Intact Insurance, MORE THAN LOW MILER, MORE THAN SMART WHEELS and More Th>n, and 5 more names. It has previously used 4 other names, including Royal Insurance Company Limited, Royal Insurance plc and Royal & Sun Alliance Insurance Limited.

Sources and links

The full report on Intact Insurance UK Limited

£19.99 · Instant PDF download

Loading secure checkout…