Massam and Marshall Funeral Services Ltd

Reference number: 983511

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Golden Charter Limited Reference number: 965279 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • MASSAM AND MARSHALL FUNERAL SERVICES LTD (FRN 983511) is an AR of Golden Charter Limited (FRN 965279). When you use MASSAM AND MARSHALL FUNERAL SERVICES's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from MASSAM AND MARSHALL FUNERAL SERVICES, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    01257 462222

  • Address

    3 Station Road, Parbold, Wigan, WN8 7NU, United Kingdom

In the full report: 2 background checks

  • What kind of line 01257 462222 is
  • Who else gives the postcode WN8 7NU
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Massam and Marshall Independent Funeral Directors Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
12389694
Company status
Active
Company type
Private limited company
Incorporated
7 January 2020 (6 years old)
Registered office
3 Station Road, Parbold, Lancashire, WN8 7NU, England
Nature of business
  • Funeral and related activities (SIC 96030)

Directors and company secretaries

Name Role Born Appointed Other companies
Charles Robert Marshall Director Nov 1987 7 Jan 2020 2 other companies
David Benjamin Massam Director Jun 1989 7 Jan 2020 None

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
2
still active
2

In the full report: all 2 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
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Filed accounts and finances

Year to 31 January 2026Small company accountsNot audited

Net assets

−£24.6k

−436% from £7,320

Cash at bank

£35.8k

−46% from £66.4k

Employees (average)

1

Same as 1

Owed within a year

£83.5k

+19% from £70.4k

Net assets are negative: on its last balance sheet the company owed £24.6k more than it owned.

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2021 to 2026
  • The chart, over every year
  • Every filed figure, year by year
Instant PDF download
About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 12389694. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Massam and Marshall Funeral Services’s history from the FCA register and Companies House, newest first.

Key events (4) All events (7)

2022

16 September 2022

  • Became an appointed representative

FCA register

2020

7 January 2020

  • Incorporated at Companies House
  • Charles Robert Marshall became a part-owner (25–50% of shares)
  • David Benjamin Massam became the majority owner (50–75% of shares)

Companies House

In the full report: all 7 events

  • All 7 events in its history (4 shown here)
  • Every director appointment and resignation: 2
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Firms connected to Massam and Marshall Funeral Services

Other FCA-listed firms that share a director, phone number or address with Massam and Marshall Funeral Services. A link shows who the firm is tied to, not whether either can be trusted.

connected firm
1
share its postcode
1

In the full report: the connected firm, named

  • How it is linked: the same postcode (1)
  • Who links it to this firm: the named directors, with dates
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Firms like Massam and Marshall Funeral Services

Other firms of the same type (funeral director), nearest first.

In Wigan

Alan Jones Funeral Directors LimitedWiganAppointed representativeMr J Bolton & Ms J BoltonWiganAppointed representativeP J Wild Funeral Service LimitedWiganAppointed representativeR.banks & Son (Funerals)limitedWiganAppointed representativeVarty's Funeral Directors LimitedWiganAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Massam and Marshall Funeral Services

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 other companies its directors have run, named
  • 2 background checks on its contact details
  • 6 years of accounts, charted
  • All 7 events in its history
  • 1 connected firm, named, and who links them

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Frequently asked questions about this firm

Is Massam and Marshall Funeral Services Ltd FCA authorised?
Massam and Marshall Funeral Services Ltd (FRN 983511) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Massam and Marshall Funeral Services?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Massam and Marshall Funeral Services Ltd (FRN 983511) is an AR of Golden Charter Limited (FRN 965279). When you use Massam and Marshall Funeral Services's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Massam and Marshall Funeral Services, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Massam and Marshall Funeral Services’ phone number?
The FCA register lists the phone number 01257 462222 for Massam and Marshall Funeral Services. If you were given different contact details, use these to check with the firm before going any further.
Is Massam and Marshall Funeral Services a scam or clone?
Massam and Marshall Funeral Services is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Massam and Marshall Funeral Services?
Protection works through Golden Charter Limited, the principal firm responsible for Massam and Marshall Funeral Services's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Massam and Marshall Funeral Services?
Companies House lists 2 people with significant control of Massam and Marshall Funeral Services: Mr David Benjamin Massam (50–75% of shares) and Mr Charles Robert Marshall (25–50% of shares).
Who runs Massam and Marshall Funeral Services?
Companies House lists 2 directors of Massam and Marshall Funeral Services: Charles Robert Marshall and David Benjamin Massam.
How long has Massam and Marshall Funeral Services been in business?
The company was formed on 7 January 2020.
What do Massam and Marshall Funeral Services’ latest accounts show?
Its latest accounts, to 31 January 2026, show net assets of −£24.6k (−436% from £7,320) and cash at bank of £35.8k (−46% from £66.4k).
Does Massam and Marshall Funeral Services use any other names?
It trades as Massam and Marshall Independent Funeral Directors.

Sources and links

The full report on Massam and Marshall Funeral Services Ltd

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