Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Unit F2-F3, City Wharf, Davidson Road, Lichfield, Staffordshire, WS14 9DZ, United Kingdom
In the full report: 2 background checks
- What kind of line 0345 269 6645 is
- Who else gives the postcode WS14 9DZ
Other names (3)
If you were contacted under any of these names, it is this firm.
- Monek Trading name: A name it trades under now.
- NowPay Limited Former name: A name it was registered under before.
- NowPay Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Handle payments & transfers Funds safeguardedYour money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (4 permissions)
- 1. Services enabling cash to be placed on a payment account as well as all the operations required for operating a payment account.
- 3. Executing payment transactions (no credit line)
- 4. Executing payment transactions (credit line)
- 5. Issuing and/or acquiring of payment instruments.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 11894023 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 20 March 2019 (7 years old)
- Registered office
- Sterling House, F2/F3 Davidson Road, Lichfield, WS14 9DZ, England
- Nature of business
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- Other information technology service activities (SIC 62090)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Miles Scott Carroll | Director | Dec 1966 | 20 Mar 2019 | 11 other companies |
| Stephen Nicholls | Director | Mar 1982 | 1 Aug 2023 | 5 other companies |
| Stephen Nicholls | Secretary | Not published | 1 Aug 2023 | – |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 13
- closed down
- 3
- is FCA-registered
- 1
In the full report: all 13 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- The 3 companies these 2 directors run together
- All 3 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£1.95m
+299% from £487k
Cash at bank
£309k
+15% from £269k
Employees (average)
3
Same as 3
Owed within a year
£916k
+25% from £731k
* Cash at bank usually includes customers’ money.
Net assets
In the full report: all 6 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 11894023. Figures are exactly as filed; nothing is estimated.
Key dates in its history
Monek Merchant Services’s history from the FCA register and Companies House, newest first.
2022
3 May 2022
- Changed its registered name from "NowPay Limited"
FCA register
2021
6 April 2021
- Regulated by the FCA from this date
- Became an authorised payment institution
FCA register
2019
20 March 2019
- Incorporated at Companies House
- Monek Group Limited took control (75–100% of shares)
Companies House
In the full report: all 12 events
- All 12 events in its history (5 shown here)
- Every director appointment and resignation: 4
Firms connected to Monek Merchant Services
Other FCA-listed firms that share a director, phone number or address with Monek Merchant Services. A link shows who the firm is tied to, not whether either can be trusted.
- connected firm
- 1
- share its postcode
- 1
- past link
- 1
In the full report: the connected firm, named
- How it is linked: the same postcode (1)
- Who links it to this firm: the named directors, with dates
- 1 past link through former directors
Firms like Monek Merchant Services
Other firms of the same type (payment or money transfer firm), nearest first.
Elsewhere in the UK
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Monek Merchant Services
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 13 other companies its directors have run, named
- 2 background checks on its contact details
- 6 years of accounts, charted
- All 12 events in its history
- 1 connected firm, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- How safeguarding works fca.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk