Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
First Complete Limited Reference number: 435779 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Mortgages by Mark Limited (FRN 1002554) is an AR of First Complete Limited (FRN 435779). When you use Mortgages by Mark's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Mortgages by Mark, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
13 Crymlyn Gardens, Neath, Neath Port Talbot, SA10 6EU, United Kingdom
In the full report: 2 background checks
- What kind of line 07985 716958 is
- Who else gives the postcode SA10 6EU
Other names (1)
If you were contacted under any of these names, it is this firm.
- Mark Jones Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through First Complete Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 16397661 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 22 April 2025 (1 year old)
- Registered office
- 13 Crymlyn Gardens, Neath, SA10 6EU, Wales
- Nature of business
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- Activities of mortgage finance companies (SIC 64922)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Mark Jones | Director | Mar 1986 | 22 Apr 2025 | None |
In the full report: every company its directors have run
- Confirmation that its director runs no other company
Key dates in its history
Mortgages by Mark’s history from the FCA register and Companies House, newest first.
2025
20 June 2025
- Changed its registered name from "Mark Jones"
FCA register
22 April 2025
- Incorporated at Companies House
- Mark Jones took control (75–100% of shares)
- Mark Jones appointed as a director
Companies House
2023
16 October 2023
- Became an appointed representative
- Began trading as "Mortgages by Mark"
FCA register
Director appointments and resignations, and trading names, appear under All events.
Firms like Mortgages by Mark
Other firms of the same type (mortgage adviser or broker), nearest first.
In Neath
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Mortgages by Mark
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 2 background checks on its contact details
- All 6 events in its history
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Frequently asked questions about this firm
Is Mortgages by Mark Limited FCA authorised?
What does appointed representative mean for Mortgages by Mark?
What is Mortgages by Mark’s phone number?
Is Mortgages by Mark a scam or clone?
Is my money safe with Mortgages by Mark?
Who owns Mortgages by Mark?
Who runs Mortgages by Mark?
How long has Mortgages by Mark been in business?
Does Mortgages by Mark use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk