PayPal UK Ltd

Reference number: 994790

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

This company holds 2 other FCA records

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • No phone number on the FCA register

  • Address

    76 UPPER GROUND, London, SE1 9PZ, United Kingdom

In the full report: 1 background check

  • Who else gives the postcode SE1 9PZ
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Other names (5)

If you were contacted under any of these names, it is this firm.

  • Braintree a PayPal service Trading name: A name it trades under now.
  • Hyperwallet a PayPal Service Trading name: A name it trades under now.
  • PayPal Trading name: A name it trades under now.
  • Xoom a PayPal Service Trading name: A name it trades under now.
  • Zettle by PayPal Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (9 permissions)
  • a) Services enabling cash placement on a payment account
  • b) Services enabling cash withdrawals from a payment account
  • c) Execution of payment transactions (not covered by a credit line)
  • d) Execution of payment transactions (covered by a credit line)
  • e) Issuing payment instruments or acquiring payment transactions
  • f) Money remittance
  • h) Issuing Electronic Money
  • i) Payment initiation services
  • j) Account information services

Financial Ombudsman complaints

Ombudsman complaints

new complaints, January–June 2025
840
upheld, against a 31% median
31%
about banking and credit
840

A bigger firm gets more complaints simply because it has more customers.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
20 March 2023 (3 years old)
Registered office
Matches the FCA register address ✓
Nature of business
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
David Jonathan Bennett Director Mar 1962 1 Nov 2023 None
Simon Daniel Bladon Director Sep 1973 17 Apr 2024 6 other companies
Benjamin Nicholas Davey Director Jan 1972 8 Jul 2024 2 other companies
Jane Susannah Leach Director May 1966 8 Jul 2024 None
Kate Rochford Cino Director Oct 1982 8 Jul 2024 None

Other companies run by these 5 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
8
closed down
1
still active
7

In the full report: all 8 companies, named

  • What each company does, and whether it is still trading
  • Which of these 5 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 7 people who have ever been directors, with their dates
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Key dates in its history

PayPal UK’s history from the FCA register and Companies House, newest first.

2023

31 October 2023

  • Regulated by the FCA from this date
  • Became an authorised e-money institution

FCA register

20 March 2023

  • Incorporated at Companies House
  • Paypal Holdings, Inc. took control (75–100% of shares)

Companies House

In the full report: all 18 events

  • All 18 events in its history (4 shown here)
  • Every director appointment and resignation: 9
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Firms like PayPal UK

Other firms of the same type (payment or money transfer firm), nearest first.

In London

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on PayPal UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 8 other companies its directors have run, named
  • 1 background check on its contact details
  • All 18 events in its history

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Frequently asked questions about this firm

Is PayPal UK Ltd FCA authorised?
Yes, PayPal UK Ltd (FRN 994790) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since October 2023 and works as a payment or money transfer firm. The FCA has placed no limits on its permissions.
Is PayPal UK a scam or clone?
PayPal UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with PayPal UK?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about PayPal UK to the Financial Ombudsman Service, free of charge.
Who owns PayPal UK?
PayPal UK is owned by Paypal Holdings, Inc., which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 20 March 2023.
Who runs PayPal UK?
Companies House lists 5 directors of PayPal UK: David Jonathan Bennett, Simon Daniel Bladon, Benjamin Nicholas Davey, Jane Susannah Leach and Kate Rochford Cino.
How long has PayPal UK been in business?
The company was formed on 20 March 2023, and has held its current FCA authorisation since October 2023.
How many complaints does PayPal UK get?
In January–June 2025, the Financial Ombudsman Service received 840 new complaints about PayPal UK, and upheld 31% of those it decided.
Does PayPal UK use any other names?
It trades as Braintree a PayPal service, Hyperwallet a PayPal Service, PayPal, Xoom a PayPal Service and Zettle by PayPal.

Sources and links

The full report on PayPal UK Ltd

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