Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 5 years
- Protected through the principal
- No FCA actions
- Active company since 2000
- Accounts filed up to 31 December 2025
Responsible principal firm
Chrysalis Finance Limited Reference number: 631193 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Personal Health Service Limited (FRN 941034) is an AR of Chrysalis Finance Limited (FRN 631193). When you use Personal Health Service's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Personal Health Service, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
-
Phone number
-
Address
120 Sloane Street, London, SW1X 9BW, United Kingdom
In the full report: 3 background checks
- When cadoganclinic.com first appeared online, and whether it can receive email
- What kind of line 07902 876825 is
- Who else gives the postcode SW1X 9BW
Other names (1)
If you were contacted under any of these names, it is this firm.
- Cadogan Clinic Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Chrysalis Finance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 04127609 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 19 December 2000 (25 years old)
- Registered office
- Third Floor 59 Markham Street, Chelsea, London, SW3 3NR, England
- Nature of business
-
- Specialists medical practice activities (SIC 86220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Bryan Jonathan Mayou | Director | Sep 1944 | 9 Jun 2004 | 3 other companies |
| Guy Richard Mayou | Director | Jun 1985 | 1 Jan 2020 | 2 other companies |
| Thomas Henry Mayou | Director | Nov 1988 | 1 Jan 2020 | None |
| Heloise Clarke | Director | Oct 1986 | 3 Apr 2025 | None |
Other companies run by these 4 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 4
- closed down
- 1
- run together
- 1
In the full report: all 4 companies, named
- What each company does, and whether it is still trading
- Which of these 4 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 1 company these 4 directors run together
- All 12 people who have ever been directors, with their dates
Filed accounts and finances
Turnover
£18.9m
+21% from £15.6m
Profit before tax
−£962k
−407% from £313k
Net assets
£2.09m
−26% from £2.84m
Cash at bank
£5.52m
+8.5% from £5.09m
Turnover and profit
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- Both charts, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 04127609. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Personal Health Service’s history from the FCA register and Companies House, newest first.
2026
12 January 2026
- Bryan Jonathan Mayou gave up control
- Personal Health Holdings Ltd took control (75–100% of shares)
Companies House
2020
15 December 2020
- Became an appointed representative
FCA register
2016
6 April 2016
- Bryan Jonathan Mayou took control (75–100% of shares)
Companies House
2004
9 June 2004
- Board replaced: both directors left and 3 new directors took over
Companies House
2000
19 December 2000
- Incorporated at Companies House
Companies House
In the full report: all 27 events
- All 27 events in its history (6 shown here)
- Every director appointment and resignation: 20
Firms like Personal Health Service
Other firms of the same type (dental or medical practice), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Personal Health Service
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 4 other companies its directors have run, named
- 3 background checks on its contact details
- 7 years of accounts, charted
- All 27 events in its history
Instant PDF One-off payment Secure checkout by Stripe
Frequently asked questions about this firm
Is Personal Health Service Limited FCA authorised?
What does appointed representative mean for Personal Health Service?
What is Personal Health Service’s phone number and website?
Is Personal Health Service a scam or clone?
Is my money safe with Personal Health Service?
Who owns Personal Health Service?
Who runs Personal Health Service?
How long has Personal Health Service been in business?
What do Personal Health Service’s latest accounts show?
Does Personal Health Service use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk