Pollenpay UK Ltd

Reference number: 938600

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Authorised by the FCA

This firm is on the FCA register and authorised to carry out regulated activities.

What the FCA says

Deferred Payment Credit (Buy Now Pay Later) - temporary permission

This firm has temporary permission to provide Deferred Payment Credit (Buy Now Pay Later) agreements. This means it’s considered authorised by the FCA, but it hasn't been assessed against the standards required for full authorisation. The firm still has to follow our rules and guidance, and if consumers have a complaint about a Buy Now Pay Later agreement, they can contact the Financial Ombudsman Service if they’re not happy with the response they get from the firm.

  • This firm is operating under temporary permission while it seeks full UK authorisation. What it is permitted to do could change.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0161 694 6245

  • Address

    100 Cathedral Approach, Salford, Manchester, Greater Manchester, M3 7FB, United Kingdom

In the full report: 2 background checks

  • What kind of line 0161 694 6245 is
  • Who else gives the postcode M3 7FB
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • PollenPay Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Handle payments & transfers Funds safeguarded
    Your money must be kept in a separate safeguarded account. If the firm fails, all safeguarded funds should be returned to you. With no upper limit, unlike the capped amounts under FSCS. Safeguarding works differently from FSCS, but protects your full balance when the rules are followed correctly.
  • Lend or arrange credit No FSCS cover
    Consumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
  • Entering into regulated deferred payment credit agreements as lender
  • Exercising, or having the right to exercise, the lender’s rights and duties under regulated deferred payment credit agreements

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
9 July 2020 (6 years old)
Registered office
1 The Parklands, Radcliffe, Manchester, M26 1QB, England
Nature of business
  • Activities of financial services holding companies (SIC 64205)
  • Financial management (SIC 70221)

Directors and company secretaries

Name Role Born Appointed Other companies
Leon Wilson Director Feb 1984 9 Jul 2020 9 other companies
Tian Teck Brian Teo Director Aug 1991 1 Jul 2021 None

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
9
closed down
8
still active
1

In the full report: all 9 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • All 3 people who have ever been directors, with their dates
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Filed accounts and finances

Year to 31 December 2025Micro-entity accountsNot audited

Net assets

−£1.32m

Down £332k from −£985k

Employees (average)

3

Same as 3

Owed within a year

£324k

+99% from £162k

Net assets are negative: on its last balance sheet the company owed £1.32m more than it owned.

Assets and liabilities

In the full report: all 6 years of accounts

  • Every year from 2020 to 2025
  • The chart, over every year
  • Every filed figure, year by year
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About these figures
Turnover
Money taken from sales in the year, before any costs.
Profit before tax
What was left after the year’s costs, before corporation tax. A minus figure is a loss.
Net assets, or total equity
Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
Total assets and total liabilities
Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
Cash at bank
Money in the company’s accounts on the last day of the year.
Owed within a year, owed after a year
Debts and bills due in the next twelve months, and those due later.

There is no turnover or profit: small companies do not have to publish them.

Accounts filed at Companies House for company 12731805. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.

Key dates in its history

Pollenpay UK’s history from the FCA register and Companies House, newest first.

2026

14 July 2026

  • Regulated by the FCA from this date
  • Became authorised by the FCA

FCA register

16 March 2026

  • Steven Mark Hilton no longer has significant control

Companies House

2020

30 July 2020

  • Tian Teck Brian Teo gained 25–50% of the votes

Companies House

9 July 2020

  • Incorporated at Companies House
  • Leon Wilson became the majority owner (50–75% of shares)
  • Steven Mark Hilton gained significant control

Companies House

In the full report: all 13 events

  • All 13 events in its history (7 shown here)
  • Every director appointment and resignation: 4
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Firms connected to Pollenpay UK

Other FCA-listed firms that share a director, phone number or address with Pollenpay UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
3
share its postcode
3

In the full report: all 3 connected firms, named

  • How each is linked: the same postcode (3)
  • Who links each one: the named directors, with dates
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Firms like Pollenpay UK

Other firms of the same type (lender), nearest first.

In Manchester

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Pollenpay UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 9 other companies its directors have run, named
  • 2 background checks on its contact details
  • 6 years of accounts, charted
  • All 13 events in its history
  • 3 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Pollenpay UK Ltd FCA authorised?
Yes, Pollenpay UK Ltd (FRN 938600) is authorised by the FCA to carry out regulated activities. It has held its current authorisation since July 2026 and works as a lender. The FCA has placed no limits on its permissions.
What is Pollenpay UK’s phone number?
The FCA register lists the phone number 0161 694 6245 for Pollenpay UK. If you were given different contact details, use these to check with the firm before going any further.
Is Pollenpay UK a scam or clone?
Pollenpay UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Pollenpay UK?
It depends on the product, but payment and e-money balances should be safeguarded in a separate account, with no upper limit on the protected amount. You can also refer complaints about Pollenpay UK to the Financial Ombudsman Service, free of charge.
Who owns Pollenpay UK?
Companies House lists 2 people with significant control of Pollenpay UK: Mr Leon Wilson (50–75% of shares) and Mr Tian Teck Brian Teo (25–50% of votes). Before that, it was controlled by Mr Steven Mark Hilton.
Who runs Pollenpay UK?
Companies House lists 2 directors of Pollenpay UK: Leon Wilson and Tian Teck Brian Teo.
How long has Pollenpay UK been in business?
The company was formed on 9 July 2020, and has held its current FCA authorisation since July 2026.
What do Pollenpay UK’s latest accounts show?
Its latest accounts, to 31 December 2025, show net assets of −£1.32m (down £332k from −£985k).
Does Pollenpay UK use any other names?
It trades as PollenPay.

Sources and links

The full report on Pollenpay UK Ltd

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