Post Office Limited
Reference number: 409080
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Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Post Office Management Services Limited Reference number: 630318 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Post Office Limited (FRN 409080) is an AR of Post Office Management Services Limited (FRN 630318). When you use Post Office's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Post Office, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
This company holds another FCA record
A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
100 Wood Street, London, EC2V 7ER, United Kingdom
In the full report: 3 background checks
- When postoffice.co.uk first appeared online, and whether it can receive email
- What kind of line 0345 722 3344 is, and the 2 other firms that give it
- Who else gives the postcode EC2V 7ER
Other names (3)
If you were contacted under any of these names, it is this firm.
- Post Office Money Trading name: A name it trades under now.
- Post Office Ltd Former name: A name it was registered under before.
- The Post Office Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Post Office Management Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 02154540 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 13 August 1987 (39 years old)
- Registered office
- 100 Wood Street, London, EC2V 7ER, United Kingdom
- Nature of business
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- Other retail sale in non-specialised stores (SIC 47190)
- Postal activities under universal service obligation (SIC 53100)
- Other telecommunications activities (SIC 61900)
- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Simon John Lewis Jeffreys | Director | Sep 1952 | 23 Mar 2023 | None |
| Amanda Jane Burton | Director | Jan 1959 | 27 Apr 2023 | 11 other companies |
| Lorna Rachel Gratton | Director | Mar 1983 | 12 May 2023 | 1 other company |
| Andrew Atta Darfoor | Director | Mar 1974 | 20 Jun 2023 | 8 other companies |
| Nigel Railton | Director | Jan 1967 | 24 May 2024 | 6 other companies |
| Brian Alan Smith | Director | Feb 1977 | 4 Dec 2024 | 1 other company |
| Neil James Brocklehurst | Director | Jul 1976 | 20 Dec 2024 | 3 other companies |
| Emma Louise Branch | Director | Oct 1971 | 28 Jan 2025 | None |
| Sarah Jane Barlow | Director | Sep 1973 | 28 Jan 2025 | 2 other companies |
| Richard James Hawkins | Director | Aug 1965 | 4 Mar 2025 | 3 other companies |
| Jonathan Slater | Director | Nov 1961 | 21 May 2025 | 1 other company |
| John Edward Michael Dillon | Secretary | Not published | 14 Apr 2025 | – |
Other companies run by these 11 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 36
- closed down
- 7
- went insolvent
- 5
In the full report: all 36 companies, named
- What each company does, and whether it is still trading
- Which of these 11 directors sit on each board, and since when
- The 5 that went into liquidation or administration
- The 6 on the FCA register
- All 79 people who have ever been directors, with their dates
Key dates in its history
Post Office’s history from the FCA register and Companies House, newest first.
2024
4 July 2024
- Changed its registered name from "Post Office Ltd"
FCA register
2017
12 June 2017
- Postal Services Holding Company Limited gave up control
Companies House
2016
6 April 2016
- Postal Services Holding Company Limited took control (75–100% of shares)
- Secretary Of State For Business And Trade took control (75–100% of shares)
Companies House
2007
20 June 2007
- Changed its registered name from "The Post Office"
FCA register
2005
14 January 2005
- Became an appointed representative
FCA register
1987
13 August 1987
- Incorporated at Companies House
Companies House
In the full report: all 150 events
- All 150 events in its history (7 shown here)
- Every director appointment and resignation: 142
Firms connected to Post Office
Other FCA-listed firms that share a director, phone number or address with Post Office. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 5
- share a director
- 3
- share its phone number
- 2
In the full report: all 5 connected firms, named
- How each is linked: shared directors (3), the same phone number (2)
- Who links each one: the named directors, with dates
- 4 past links through former directors
Firms like Post Office
Other firms of the same type (retailer), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Post Office
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 36 other companies its directors have run, named
- 3 background checks on its contact details
- All 150 events in its history
- 5 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Post Office Limited FCA authorised?
What does appointed representative mean for Post Office?
What is Post Office’s phone number and website?
Is Post Office a scam or clone?
Is my money safe with Post Office?
Who owns Post Office?
Who runs Post Office?
How long has Post Office been in business?
Does Post Office use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk