Post Office Limited

Reference number: 508905

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Acts as a payment agent

This firm does not hold FCA authorisation of its own, and acts as a payment agent under another firm's authorisation.

Responsible principal firm

Western Union Payment Services GB Limited Reference number: 816890 Authorised View firm →

This company holds another FCA record

A company can hold several FCA records, covering different parts of its business, and each one carries its own permissions and protection. The reference number you were given decides which record applies to you.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    0845 722 3344

  • Address

    3rd Floor, 100 Wood Street, London, Greater London, EC2V 7ER, United Kingdom

In the full report: 2 background checks

  • What kind of line 0845 722 3344 is
  • Who else gives the postcode EC2V 7ER
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • POST OFFICE LTD Former name

Past FCA permissions and consumer protection

  • Protection works through the principal
    This firm acts as an agent of an authorised payment or e-money firm rather than holding its own authorisation. FSCS does not protect money held by an agent. Funds should be safeguarded by the principal, and the Financial Ombudsman Service may still be able to look at a complaint.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
02154540
Company status
Active
Company type
Private limited company
Incorporated
13 August 1987 (39 years old)
Registered office
100 Wood Street, London, EC2V 7ER, United Kingdom
Nature of business
  • Other retail sale in non-specialised stores (SIC 47190)
  • Postal activities under universal service obligation (SIC 53100)
  • Other telecommunications activities (SIC 61900)
  • Financial intermediation not elsewhere classified (SIC 64999)

Directors and company secretaries

Name Role Born Appointed Other companies
Simon John Lewis Jeffreys Director Sep 1952 23 Mar 2023 None
Amanda Jane Burton Director Jan 1959 27 Apr 2023 11 other companies
Lorna Rachel Gratton Director Mar 1983 12 May 2023 1 other company
Andrew Atta Darfoor Director Mar 1974 20 Jun 2023 8 other companies
Nigel Railton Director Jan 1967 24 May 2024 6 other companies
Brian Alan Smith Director Feb 1977 4 Dec 2024 1 other company
Neil James Brocklehurst Director Jul 1976 20 Dec 2024 3 other companies
Emma Louise Branch Director Oct 1971 28 Jan 2025 None
Sarah Jane Barlow Director Sep 1973 28 Jan 2025 2 other companies
Richard James Hawkins Director Aug 1965 4 Mar 2025 3 other companies
Jonathan Slater Director Nov 1961 21 May 2025 1 other company
John Edward Michael Dillon Secretary Not published 14 Apr 2025 –

Other companies run by these 11 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
36
closed down
7
went insolvent
5

In the full report: all 36 companies, named

  • What each company does, and whether it is still trading
  • Which of these 11 directors sit on each board, and since when
  • The 5 that went into liquidation or administration
  • The 6 on the FCA register
  • All 79 people who have ever been directors, with their dates
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Key dates in its history

Post Office’s history from the FCA register and Companies House, newest first.

Key events (6) All events (149)

2017

12 June 2017

  • Postal Services Holding Company Limited gave up control

Companies House

6 January 2017

  • Changed its registered name from "POST OFFICE LTD"

FCA register

2016

6 April 2016

  • Postal Services Holding Company Limited took control (75–100% of shares)
  • Secretary Of State For Business And Trade took control (75–100% of shares)

Companies House

2009

1 November 2009

  • Status on the FCA register became "PSD Agent"

FCA register

1987

13 August 1987

  • Incorporated at Companies House

Companies House

In the full report: all 149 events

  • All 149 events in its history (6 shown here)
  • Every director appointment and resignation: 142
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Get the full report on Post Office

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 36 other companies its directors have run, named
  • 2 background checks on its contact details
  • All 149 events in its history

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Frequently asked questions about this firm

Is Post Office Limited FCA authorised?
Post Office Limited (FRN 508905) is on the FCA register as an agent of an authorised payment or e-money firm. It does not hold its own authorisation: it acts under the principal's, and the principal is responsible for the money.
What is Post Office’s phone number?
The FCA register lists the phone number 0845 722 3344 for Post Office. If you were given different contact details, use these to check with the firm before going any further.
Is Post Office a scam or clone?
Post Office is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Post Office?
Post Office is an agent, so it does not hold its own FCA authorisation and FSCS does not protect money held by an agent. Your money should be safeguarded by the authorised firm it acts for. You can still refer a complaint to the Financial Ombudsman Service, which may be able to look at it.
Who owns Post Office?
Companies House lists one person with significant control of Post Office: Secretary Of State For Business And Trade (75–100% of shares). Before that, it was controlled by Postal Services Holding Company Limited.
Who runs Post Office?
Companies House lists 11 directors of Post Office: Simon John Lewis Jeffreys, Amanda Jane Burton, Lorna Rachel Gratton, Andrew Atta Darfoor, Nigel Railton, Brian Alan Smith and 5 more.
How long has Post Office been in business?
The company was formed on 13 August 1987.
Does Post Office use any other names?
It has previously used the name POST OFFICE LTD.

Sources and links

The full report on Post Office Limited

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