Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 1 year
- Protected through the principal
- No FCA actions
- Active company since 2016
- Accounts filed up to 31 October 2025
Responsible principal firm
Independent Broking Solutions Limited Reference number: 312026 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Quest Pay Solutions NE Limited (FRN 1022504) introduces customers to Independent Broking Solutions Limited (FRN 312026). Any regulated advice or arranging is done by the principal, not Quest Pay Solutions NE.
- Example: if Quest Pay Solutions NE refers you to a financial adviser, the advice should come from the principal firm, not from Quest Pay Solutions NE itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Telford Court, Chester Gates Business Park, Chester, CH1 6LT, United Kingdom
In the full report: 3 background checks
- When quest-pay.co.uk first appeared online, and whether it can receive email
- What kind of line 01244 555123 is
- Who else gives the postcode CH1 6LT
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Independent Broking Solutions Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 10389201 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 22 September 2016 (10 years old)
- Registered office
- Unit 3 Venture Point, Stanney Mill Road, Chester, Cheshire, CH2 4NE, United Kingdom
- Nature of business
-
- Temporary employment agency activities (SIC 78200)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Robert George Arnold | Director | Dec 1988 | 3 Jun 2024 | 1 other company |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other company
- 1
- closed down
- 1
In the full report: all 1 company, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- All 6 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£62.4k
+215% from £19.8k
Cash at bank
£268k
−72% from £973k
Owed within a year
£3.31m
+38% from £2.39m
No turnover or profit for the year to 31 October 2025: the accounts print them but do not tag them. The last tagged figures are £32.5m turnover and £90.1k profit, for the year to 31 October 2021.
Assets and liabilities
In the full report: all 7 years of accounts
- Every year from 2019 to 2025
- Both charts, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
Accounts filed at Companies House for company 10389201. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Quest Pay Solutions NE’s history from the FCA register and Companies House, newest first.
2026
27 August 2026
- Qps Management Ltd took control (75–100% of shares)
Companies House
26 August 2026
- Bluestones Investment Group Limited gave up control
Companies House
2024
18 December 2024
- Became an introducer appointed representative
FCA register
2021
1 December 2021
- Bluestones Investment Group Limited took control (75–100% of shares)
- Leslie John Finlay gave up control
Companies House
2017
28 September 2017
- Leslie John Finlay took control (75–100% of shares)
Companies House
2016
22 September 2016
- Incorporated at Companies House
Companies House
In the full report: all 18 events
- All 18 events in its history (7 shown here)
- Every director appointment and resignation: 11
Firms connected to Quest Pay Solutions NE
Other FCA-listed firms that share a director, phone number or address with Quest Pay Solutions NE. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share its postcode
- 4
In the full report: all 4 connected firms, named
- How each is linked: the same postcode (4)
- Who links each one: the named directors, with dates
Firms like Quest Pay Solutions NE
Other firms of the same type (investment or fund manager), nearest first.
In Chester
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Quest Pay Solutions NE
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 1 other company its directors have run, named
- 3 background checks on its contact details
- 7 years of accounts, charted
- All 18 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk