Riviera Tours Limited

Reference number: 455993

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Riviera Tours Limited (FRN 455993) introduces customers to Holiday Extras Cover Limited (FRN 828848). Any regulated advice or arranging is done by the principal, not Riviera Tours.
  • Example: if Riviera Tours refers you to a financial adviser, the advice should come from the principal firm, not from Riviera Tours itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When riveratravel.co.uk first appeared online, and whether it can receive email
  • What kind of line 01283 688168 is
  • Who else gives the postcode DE14 1SP
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Riviera Travel Trading name: A name it trades under now.
  • Riviera Tours Ltd Former name: A name it was registered under before.
  • Riviera Travwl Former trading name: A name it used to trade under.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Holiday Extras Cover Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
6 December 1984 (41 years old)
Registered office
New Manor, 328 Wetmore Road, Burton On Trent, Staffs, DE14 1SP
Nature of business
  • Tour operator activities (SIC 79120)

Directors and company secretaries

Name Role Born Appointed Other companies
David Andrew Whatley Director Jul 1970 28 Oct 2019 24 other companies
Matthew Nicholas Luscombe Director Aug 1977 1 Jan 2026 11 other companies

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
24
closed down
2
are FCA-registered
2

In the full report: all 24 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 2 on the FCA register
  • The 11 companies these 2 directors run together
  • All 10 people who have ever been directors, with their dates
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Key dates in its history

Riviera Tours’s history from the FCA register and Companies House, newest first.

2026

4 February 2026

  • Changed its registered name from "Riviera Tours Ltd"

FCA register

2017

15 December 2017

  • Phoenix Equity Nominees Limited stopped being the majority owner
  • Phoenix Equity Partners 2010 Limited Partnership stopped being the majority owner
  • Silverfleet Capital Partners LLP gained significant control

Companies House

2016

6 April 2016

  • Phoenix Equity Nominees Limited became the majority owner (50–75% of shares)
  • Phoenix Equity Partners 2010 Limited Partnership became the majority owner (50–75% of shares)
  • Rtl Bidco Limited took control (75–100% of shares)

Companies House

2006

15 August 2006

  • Became an introducer appointed representative

FCA register

1984

6 December 1984

  • Incorporated at Companies House

Companies House

In the full report: all 28 events

  • All 28 events in its history (9 shown here)
  • Every director appointment and resignation: 16
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Firms connected to Riviera Tours

Other FCA-listed firms that share a director, phone number or address with Riviera Tours. A link shows who the firm is tied to, not whether either can be trusted.

past links
2

In the full report: all 0 connected firms, named

  • 2 past links through former directors
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Firms like Riviera Tours

Other firms of the same type (insurance broker), nearest first.

In Burton-On-Trent

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Riviera Tours

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 24 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 28 events in its history

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Frequently asked questions about this firm

Is Riviera Tours Limited FCA authorised?
Riviera Tours Limited (FRN 455993) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Riviera Tours?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Riviera Tours Limited (FRN 455993) introduces customers to Holiday Extras Cover Limited (FRN 828848). Any regulated advice or arranging is done by the principal, not Riviera Tours. Example: if Riviera Tours refers you to a financial adviser, the advice should come from the principal firm, not from Riviera Tours itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Riviera Tours’ phone number and website?
The FCA register lists the phone number 01283 688168 and the website riveratravel.co.uk for Riviera Tours. If you were given different contact details, use these to check with the firm before going any further.
Is Riviera Tours a scam or clone?
Riviera Tours is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Riviera Tours?
Protection works through Holiday Extras Cover Limited, the principal firm responsible for Riviera Tours's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Riviera Tours?
Riviera Tours is owned by Rtl Bidco Limited, which holds 75–100% of shares and 75–100% of votes, since 6 April 2016. Before that, it was controlled by Phoenix Equity Nominees Limited and Phoenix Equity Partners 2010 Limited Partnership.
Who runs Riviera Tours?
Companies House lists 2 directors of Riviera Tours: David Andrew Whatley and Matthew Nicholas Luscombe.
How long has Riviera Tours been in business?
The company was formed on 6 December 1984.
Does Riviera Tours use any other names?
It trades as Riviera Travel. It has previously used 2 other names: Riviera Tours Ltd and Riviera Travwl.

Sources and links

The full report on Riviera Tours Limited

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