Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
Holiday Extras Cover Limited Reference number: 828848 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Riviera Tours Limited (FRN 455993) introduces customers to Holiday Extras Cover Limited (FRN 828848). Any regulated advice or arranging is done by the principal, not Riviera Tours.
- Example: if Riviera Tours refers you to a financial adviser, the advice should come from the principal firm, not from Riviera Tours itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Riviera Travel, 328 Wetmore Road, Burton-On-Trent, Staffordshire, DE14 1SP, United Kingdom
In the full report: 3 background checks
- When riveratravel.co.uk first appeared online, and whether it can receive email
- What kind of line 01283 688168 is
- Who else gives the postcode DE14 1SP
Other names (3)
If you were contacted under any of these names, it is this firm.
- Riviera Travel Trading name: A name it trades under now.
- Riviera Tours Ltd Former name: A name it was registered under before.
- Riviera Travwl Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Holiday Extras Cover Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 01869298 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 6 December 1984 (41 years old)
- Registered office
- New Manor, 328 Wetmore Road, Burton On Trent, Staffs, DE14 1SP
- Nature of business
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- Tour operator activities (SIC 79120)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| David Andrew Whatley | Director | Jul 1970 | 28 Oct 2019 | 24 other companies |
| Matthew Nicholas Luscombe | Director | Aug 1977 | 1 Jan 2026 | 11 other companies |
Other companies run by these 2 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 24
- closed down
- 2
- are FCA-registered
- 2
In the full report: all 24 companies, named
- What each company does, and whether it is still trading
- Which of these 2 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 2 on the FCA register
- The 11 companies these 2 directors run together
- All 10 people who have ever been directors, with their dates
Key dates in its history
Riviera Tours’s history from the FCA register and Companies House, newest first.
2026
4 February 2026
- Changed its registered name from "Riviera Tours Ltd"
FCA register
2017
15 December 2017
- Phoenix Equity Nominees Limited stopped being the majority owner
- Phoenix Equity Partners 2010 Limited Partnership stopped being the majority owner
- Silverfleet Capital Partners LLP gained significant control
Companies House
2016
6 April 2016
- Phoenix Equity Nominees Limited became the majority owner (50–75% of shares)
- Phoenix Equity Partners 2010 Limited Partnership became the majority owner (50–75% of shares)
- Rtl Bidco Limited took control (75–100% of shares)
Companies House
2006
15 August 2006
- Became an introducer appointed representative
FCA register
1984
6 December 1984
- Incorporated at Companies House
Companies House
In the full report: all 28 events
- All 28 events in its history (9 shown here)
- Every director appointment and resignation: 16
Firms connected to Riviera Tours
Other FCA-listed firms that share a director, phone number or address with Riviera Tours. A link shows who the firm is tied to, not whether either can be trusted.
- past links
- 2
In the full report: all 0 connected firms, named
- 2 past links through former directors
Firms like Riviera Tours
Other firms of the same type (insurance broker), nearest first.
In Burton-On-Trent
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Riviera Tours
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 24 other companies its directors have run, named
- 3 background checks on its contact details
- All 28 events in its history
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Frequently asked questions about this firm
Is Riviera Tours Limited FCA authorised?
What does introducer appointed representative mean for Riviera Tours?
What is Riviera Tours’ phone number and website?
Is Riviera Tours a scam or clone?
Is my money safe with Riviera Tours?
Who owns Riviera Tours?
Who runs Riviera Tours?
How long has Riviera Tours been in business?
Does Riviera Tours use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk