Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
Responsible principal firm
CIVIL SERVICE INSURANCE SOCIETY(THE) Reference number: 304151 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- Royal Mail Group Limited (FRN 926630) introduces customers to CIVIL SERVICE INSURANCE SOCIETY(THE) (FRN 304151). Any regulated advice or arranging is done by the principal, not Royal Mail Group.
- Example: if Royal Mail Group refers you to a financial adviser, the advice should come from the principal firm, not from Royal Mail Group itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
185 Farringdon Road, London, EC1A 1AA, United Kingdom
In the full report: 2 background checks
- What kind of line 0345 602 1021 is
- Who else gives the postcode EC1A 1AA
Other names (1)
If you were contacted under any of these names, it is this firm.
- Royal Mail Group Ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Civil Service Insurance Society (The), the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 04138203 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 10 January 2001 (25 years old)
- Registered office
- 185 Farringdon Road, London, EC1A 1AA, United Kingdom
- Nature of business
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- Postal activities under universal service obligation (SIC 53100)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Marek Janca | Director | Sep 1987 | 9 Jun 2025 | 1 other company |
| Daniel Mares | Director | Jul 1973 | 9 Jun 2025 | 1 other company |
| Martin Seidenberg | Director | Feb 1973 | 9 Jun 2025 | 1 other company |
| Roman Silha | Director | May 1971 | 9 Jun 2025 | 1 other company |
| Daniel Kretinsky | Director | Jul 1975 | 9 Jun 2025 | 1 other company |
| Jan Bilek | Director | Nov 1982 | 9 Jun 2025 | 2 other companies |
| Jiri Zrust | Director | Nov 1974 | 25 Jun 2025 | 1 other company |
| Dwain Mcdonald | Director | May 1966 | 1 Aug 2025 | 1 other company |
| Paul Ablin | Director | Mar 1975 | 21 Jan 2026 | 8 other companies |
| Matthew Newman | Secretary | Not published | 30 Jun 2025 | – |
Other companies run by these 9 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 8
- still active
- 8
- run together
- 3
In the full report: all 8 companies, named
- What each company does, and whether it is still trading
- Which of these 9 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 3 companies these 9 directors run together
- All 56 people who have ever been directors, with their dates
Key dates in its history
Royal Mail Group’s history from the FCA register and Companies House, newest first.
2025
10 June 2025
- Changed its registered name from "Royal Mail Group Ltd"
FCA register
2021
31 August 2021
- Ids Holdco Limited took control (75–100% of shares)
- Royal Mail PLC gave up control
Companies House
2020
22 May 2020
- Became an introducer appointed representative
FCA register
2016
6 April 2016
- Royal Mail PLC took control (75–100% of shares)
Companies House
2001
10 January 2001
- Incorporated at Companies House
Companies House
In the full report: all 107 events
- All 107 events in its history (6 shown here)
- Every director appointment and resignation: 101
Firms like Royal Mail Group
Other firms of the same type (insurance broker), nearest first.
In London
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Royal Mail Group
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 8 other companies its directors have run, named
- 2 background checks on its contact details
- All 107 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk