Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Severn Trent Retail and Utility Services Limited Reference number: 310729 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Severn Trent Water Ltd (FRN 407251) is an AR of Severn Trent Retail and Utility Services Limited (FRN 310729). When you use Severn Trent Water's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Severn Trent Water, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Severn Trent Centre, 2 St. Johns Street, Coventry, CV1 2LZ, United Kingdom
In the full report: 3 background checks
- When stwater.co.uk first appeared online, and whether it can receive email
- What kind of line 0115 971 3550 is, and the 3 other firms that give it
- Who else gives the postcode CV1 2LZ
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Severn Trent Retail and Utility Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company name
- SEVERN TRENT WATER LIMITED
- Company number
- 02366686 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 April 1989 (37 years old)
- Registered office
- Matches the FCA register address ✓
- Nature of business
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- Water collection, treatment and supply (SIC 36000)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Christine Mary Hodgson | Director | Nov 1964 | 1 Jan 2020 | 26 other companies |
| Sharmila Nebhrajani | Director | Mar 1966 | 1 May 2020 | 9 other companies |
| Thomas Auguste Read Delay | Director | Apr 1959 | 1 Jan 2022 | 13 other companies |
| Sarah Catherine Legg | Director | Sep 1967 | 1 Nov 2022 | 7 other companies |
| Helen Marie Miles | Director | Jan 1971 | 1 Apr 2023 | 23 other companies |
| Richard Mark Taylor | Director | Jul 1965 | 1 Apr 2024 | 3 other companies |
| Anthony Nicholas Seymour Hampton | Director | Apr 1967 | 4 Apr 2025 | 19 other companies |
| James John Jesic | Director | Sep 1978 | 1 Jan 2026 | 24 other companies |
| Kiet Tuan Huynh | Director | Jan 1979 | 1 Oct 2026 | 12 other companies |
| Jane Elizabeth Toogood | Director | Mar 1965 | 1 Oct 2026 | 1 other company |
| Didar Singh Dhillon | Secretary | Not published | 14 Aug 2025 | – |
Other companies run by these 10 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 109
- closed down
- 17
- went insolvent
- 1
In the full report: all 109 companies, named
- What each company does, and whether it is still trading
- Which of these 10 directors sit on each board, and since when
- The one that went into liquidation or administration
- The 6 on the FCA register
- The 17 companies these 10 directors run together
- All 66 people who have ever been directors, with their dates
Key dates in its history
Severn Trent Water’s history from the FCA register and Companies House, newest first.
2016
6 April 2016
- Severn Trent Draycote Limited took control (75–100% of shares)
Companies House
2005
14 January 2005
- Became an appointed representative
FCA register
1989
1 April 1989
- Incorporated at Companies House
Companies House
In the full report: all 116 events
- All 116 events in its history (3 shown here)
- Every director appointment and resignation: 113
Firms connected to Severn Trent Water
Other FCA-listed firms that share a director, phone number or address with Severn Trent Water. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 5
- share a director
- 3
- share its phone number
- 3
In the full report: all 5 connected firms, named
- How each is linked: shared directors (3), the same phone number (3)
- Who links each one: the named directors, with dates
- 3 past links through former directors
Firms like Severn Trent Water
Other firms of the same type (insurance broker), nearest first.
In Coventry
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Severn Trent Water
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 109 other companies its directors have run, named
- 3 background checks on its contact details
- All 116 events in its history
- 5 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk