Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
First Complete Limited Reference number: 435779 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- The Mortgage Genie Limited (FRN 754691) is an AR of First Complete Limited (FRN 435779). When you use The Mortgage Genie's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from The Mortgage Genie, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
-
Address
The Grainger Suite, Dobson House, Regent Centre, Newcastle Upon Tyne, NE3 3PF, United Kingdom
In the full report: 2 background checks
- What kind of line 07939 639317 is
- Who else gives the postcode NE3 3PF
Other names (1)
If you were contacted under any of these names, it is this firm.
- Hunters Financial Services Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through First Complete Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09803176 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 1 October 2015 (11 years old)
- Registered office
- The Old Courthouse, 60a London Road, Grantham, NG31 6HR, England
- Nature of business
-
- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Matthew Stevens | Director | Mar 1989 | 30 Dec 2016 | None |
| Gareth Meirion Samples | Director | Apr 1968 | 6 Sep 2021 | 54 other companies |
| Benjamin Peter Dodds | Director | Jan 1988 | 2 Jan 2025 | 45 other companies |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 61
- closed down
- 16
- are FCA-registered
- 7
In the full report: all 61 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 7 on the FCA register
- The 38 companies these 3 directors run together
- All 6 people who have ever been directors, with their dates
Key dates in its history
The Mortgage Genie’s history from the FCA register and Companies House, newest first.
2021
6 September 2021
- John Harris no longer has significant control
- Matthew Stevens stopped being a part-owner
- The Property Franchise Group PLC took control (75–100% of shares)
Companies House
2018
18 December 2018
- Terence Edward Blackburn stopped being a part-owner
Companies House
5 March 2018
- John Harris gained significant control
Companies House
2016
30 December 2016
- Matthew Stevens became a part-owner (25–50% of shares)
Companies House
1 August 2016
- Became an appointed representative
FCA register
6 April 2016
- Terence Edward Blackburn became a part-owner (25–50% of shares)
Companies House
2015
1 October 2015
- Incorporated at Companies House
Companies House
In the full report: all 20 events
- All 20 events in its history (9 shown here)
- Every director appointment and resignation: 9
Firms connected to The Mortgage Genie
Other FCA-listed firms that share a director, phone number or address with The Mortgage Genie. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 7
- share a director
- 7
In the full report: all 7 connected firms, named
- How each is linked: shared directors (7)
- Who links each one: the named directors, with dates
Firms like The Mortgage Genie
Other firms of the same type (insurance broker), nearest first.
In Newcastle Upon Tyne
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on The Mortgage Genie
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 61 other companies its directors have run, named
- 2 background checks on its contact details
- All 20 events in its history
- 7 connected firms, named, and who links them
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Frequently asked questions about this firm
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What does appointed representative mean for The Mortgage Genie?
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How long has The Mortgage Genie been in business?
Does The Mortgage Genie use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk