Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Cover Genius Limited Reference number: 750711 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Trainline.com Limited (FRN 494034) is an AR of Cover Genius Limited (FRN 750711). When you use Trainline.com's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Trainline.com, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
1 Stonecutter Street, London, EC4A 4AH, United Kingdom
In the full report: 3 background checks
- When thetrainline.com first appeared online, and whether it can receive email
- What kind of line 0870 333 3555 is
- Who else gives the postcode EC4A 4AH
Other names (1)
If you were contacted under any of these names, it is this firm.
- thetrainline.com Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Cover Genius Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 03846791 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 17 September 1999 (27 years old)
- Registered office
- 1 Stonecutter Street, London, EC4A 4AH, England
- Nature of business
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- Other information technology service activities (SIC 62090)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Peter Andrew Wade | Director | Jun 1978 | 29 Jan 2021 | 1 other company |
| Peter John Wood | Director | Dec 1979 | 28 Feb 2023 | 9 other companies |
| Ian Anthony Brown | Director | Aug 1974 | 28 Sep 2026 | 8 other companies |
| Martin Joseph Mcintyre | Secretary | Not published | 12 Jul 2021 | – |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 10
- closed down
- 1
- run together
- 8
In the full report: all 10 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 8 companies these 3 directors run together
- All 26 people who have ever been directors, with their dates
Key dates in its history
Trainline.com’s history from the FCA register and Companies House, newest first.
2020
17 February 2020
- Trainline Holdco Limited took control (75–100% of shares)
- Trainline Holdings Limited gave up control
Companies House
2016
6 April 2016
- Trainline Holdings Limited took control (75–100% of shares)
Companies House
2009
1 January 2009
- Became an appointed representative
FCA register
1999
17 September 1999
- Incorporated at Companies House
Companies House
In the full report: all 67 events
- All 67 events in its history (5 shown here)
- Every director appointment and resignation: 61
Firms like Trainline.com
Other firms of the same type (insurance broker), nearest first.
In the Central London (EC) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Trainline.com
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 10 other companies its directors have run, named
- 3 background checks on its contact details
- All 67 events in its history
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Frequently asked questions about this firm
Is Trainline.com Limited FCA authorised?
What does appointed representative mean for Trainline.com?
What is Trainline.com’s phone number and website?
Is Trainline.com a scam or clone?
Is my money safe with Trainline.com?
Who owns Trainline.com?
Who runs Trainline.com?
How long has Trainline.com been in business?
Does Trainline.com use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk