Trainline.com Limited

Reference number: 494034

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Trainline.com Limited (FRN 494034) is an AR of Cover Genius Limited (FRN 750711). When you use Trainline.com's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Trainline.com, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When thetrainline.com first appeared online, and whether it can receive email
  • What kind of line 0870 333 3555 is
  • Who else gives the postcode EC4A 4AH
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • thetrainline.com Trading name: A name it trades under now.

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Cover Genius Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company status
Active
Company type
Private limited company
Incorporated
17 September 1999 (27 years old)
Registered office
1 Stonecutter Street, London, EC4A 4AH, England
Nature of business
  • Other information technology service activities (SIC 62090)

Directors and company secretaries

Name Role Born Appointed Other companies
Peter Andrew Wade Director Jun 1978 29 Jan 2021 1 other company
Peter John Wood Director Dec 1979 28 Feb 2023 9 other companies
Ian Anthony Brown Director Aug 1974 28 Sep 2026 8 other companies
Martin Joseph Mcintyre Secretary Not published 12 Jul 2021 –

Other companies run by these 3 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
10
closed down
1
run together
8

In the full report: all 10 companies, named

  • What each company does, and whether it is still trading
  • Which of these 3 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 8 companies these 3 directors run together
  • All 26 people who have ever been directors, with their dates
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Key dates in its history

Trainline.com’s history from the FCA register and Companies House, newest first.

2020

17 February 2020

  • Trainline Holdco Limited took control (75–100% of shares)
  • Trainline Holdings Limited gave up control

Companies House

2016

6 April 2016

  • Trainline Holdings Limited took control (75–100% of shares)

Companies House

2009

1 January 2009

  • Became an appointed representative

FCA register

1999

17 September 1999

  • Incorporated at Companies House

Companies House

In the full report: all 67 events

  • All 67 events in its history (5 shown here)
  • Every director appointment and resignation: 61
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Firms like Trainline.com

Other firms of the same type (insurance broker), nearest first.

In the Central London (EC) postcode area

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Trainline.com

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 10 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 67 events in its history

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Frequently asked questions about this firm

Is Trainline.com Limited FCA authorised?
Trainline.com Limited (FRN 494034) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Trainline.com?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Trainline.com Limited (FRN 494034) is an AR of Cover Genius Limited (FRN 750711). When you use Trainline.com's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Trainline.com, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Trainline.com’s phone number and website?
The FCA register lists the phone number 0870 333 3555 and the website thetrainline.com for Trainline.com. If you were given different contact details, use these to check with the firm before going any further.
Is Trainline.com a scam or clone?
Trainline.com is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Trainline.com?
Protection works through Cover Genius Limited, the principal firm responsible for Trainline.com's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Trainline.com?
Trainline.com is owned by Trainline Holdco Limited, which holds 75–100% of shares and 75–100% of votes, since 17 February 2020. Before that, it was controlled by Trainline Holdings Limited.
Who runs Trainline.com?
Companies House lists 3 directors of Trainline.com: Peter Andrew Wade, Peter John Wood and Ian Anthony Brown.
How long has Trainline.com been in business?
The company was formed on 17 September 1999.
Does Trainline.com use any other names?
It trades as thetrainline.com.

Sources and links

The full report on Trainline.com Limited

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