Travel Counsellors Limited
Reference number: 493650
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Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Rock Insurance Services Limited Reference number: 300317 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Travel Counsellors Limited (FRN 493650) is an AR of Rock Insurance Services Limited (FRN 300317). When you use Travel Counsellors's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Travel Counsellors, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
1 Old Park Lane, Trafford City, Urmston, Manchester, Greater Manchester, M41 7HA, United Kingdom
In the full report: 3 background checks
- When travelcounsellors.co.uk first appeared online, and whether it can receive email
- What kind of line 01204 536000 is
- Who else gives the postcode M41 7HA
Other names (1)
If you were contacted under any of these names, it is this firm.
- Travel Counsellors Ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Rock Insurance Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 02133414 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 20 May 1987 (39 years old)
- Registered office
- Venus No1 Old Park Lane, Trafford City, Manchester, M41 7HA, England
- Nature of business
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- Travel agency activities (SIC 79110)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Karen Morris | Director | Dec 1962 | 6 Apr 2002 | 3 other companies |
| Stephen Byrne | Director | Jun 1965 | 29 Oct 2004 | 4 other companies |
| Kirsten Hughes | Director | Oct 1971 | 1 Feb 2005 | 2 other companies |
| Ivan Victor Bumstead | Director | May 1973 | 20 May 2024 | 14 other companies |
Other companies run by these 4 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 15
- closed down
- 1
- run together
- 6
In the full report: all 15 companies, named
- What each company does, and whether it is still trading
- Which of these 4 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 6 companies these 4 directors run together
- All 15 people who have ever been directors, with their dates
Key dates in its history
Travel Counsellors’s history from the FCA register and Companies House, newest first.
2021
29 October 2021
- Changed its registered name from "Travel Counsellors Ltd"
FCA register
2016
31 July 2016
- Travel Counsellors Group Limited took control (75–100% of shares)
Companies House
2009
1 January 2009
- Became an appointed representative
FCA register
1987
20 May 1987
- Incorporated at Companies House
Companies House
In the full report: all 28 events
- All 28 events in its history (4 shown here)
- Every director appointment and resignation: 24
Firms connected to Travel Counsellors
Other FCA-listed firms that share a director, phone number or address with Travel Counsellors. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
Firms like Travel Counsellors
Other firms of the same type (insurance broker), nearest first.
In Manchester
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Travel Counsellors
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 15 other companies its directors have run, named
- 3 background checks on its contact details
- All 28 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
Is Travel Counsellors Limited FCA authorised?
What does appointed representative mean for Travel Counsellors?
What is Travel Counsellors’ phone number and website?
Is Travel Counsellors a scam or clone?
Is my money safe with Travel Counsellors?
Who owns Travel Counsellors?
Who runs Travel Counsellors?
How long has Travel Counsellors been in business?
Does Travel Counsellors use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk