Trip Air Ticketing (UK) Limited

Reference number: 843823

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Cover Genius Limited Reference number: 750711 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • TRIP AIR TICKETING (UK) LIMITED (FRN 843823) is an AR of Cover Genius Limited (FRN 750711). When you use TRIP AIR TICKETING (UK)'s services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from TRIP AIR TICKETING (UK), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When trip.com first appeared online, and whether it can receive email
  • What kind of line 07834 611989 is
  • Who else gives the postcode EC3A 8BE
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Other names (2)

If you were contacted under any of these names, it is this firm.

  • Trip.com Trading name
  • Ctrip Air Ticketing (UK) limited Former name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Cover Genius Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
10811048
Company status
Active
Company type
Private limited company
Incorporated
9 June 2017 (9 years old)
Registered office
Floor 10 70 St Mary Axe, London, EC3A 8BE, England
Nature of business
  • Travel agency activities (SIC 79110)
  • Activities of call centres (SIC 82200)

Directors and company secretaries

Name Role Born Appointed Other companies
James William Spalding Director Sep 1980 3 Jun 2026 None
BURNESS PAULL LLP Corporate secretary Not published 1 Oct 2025 –

In the full report: every company its directors have run

  • Confirmation that its director runs no other company
  • All 5 people who have been directors, with their dates
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Key dates in its history

Trip Air Ticketing (UK)’s history from the FCA register and Companies House, newest first.

Key events (5) All events (15)

2026

3 June 2026

  • Board replaced: its only director left and a new director took over

Companies House

2021

15 February 2021

  • Changed its registered name from "Ctrip Air Ticketing (UK) limited"

FCA register

2019

11 June 2019

  • Became an appointed representative

FCA register

2017

9 June 2017

  • Incorporated at Companies House
  • Trip.Com Group Limited took control (75–100% of shares)

Companies House

In the full report: all 15 events

  • All 15 events in its history (5 shown here)
  • Every director appointment and resignation: 9
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Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Trip Air Ticketing (UK)

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • Every company its directors have run, named
  • 3 background checks on its contact details
  • All 15 events in its history

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Frequently asked questions about this firm

Is Trip Air Ticketing (UK) Limited FCA authorised?
Trip Air Ticketing (UK) Limited (FRN 843823) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Trip Air Ticketing (UK)?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Trip Air Ticketing (UK) Limited (FRN 843823) is an AR of Cover Genius Limited (FRN 750711). When you use Trip Air Ticketing (UK)'s services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Trip Air Ticketing (UK), complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Trip Air Ticketing (UK)’s phone number and website?
The FCA register lists the phone number 07834 611989 and the website trip.com for Trip Air Ticketing (UK). If you were given different contact details, use these to check with the firm before going any further.
Is Trip Air Ticketing (UK) a scam or clone?
Trip Air Ticketing (UK) is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Trip Air Ticketing (UK)?
Protection works through Cover Genius Limited, the principal firm responsible for Trip Air Ticketing (UK)'s regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Trip Air Ticketing (UK)?
Trip Air Ticketing (UK) is owned by Trip.Com Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 9 June 2017.
Who runs Trip Air Ticketing (UK)?
Companies House lists one director of Trip Air Ticketing (UK): James William Spalding.
How long has Trip Air Ticketing (UK) been in business?
The company was formed on 9 June 2017.
Does Trip Air Ticketing (UK) use any other names?
It trades as Trip.com. It has previously used the name Ctrip Air Ticketing (UK) limited.

Sources and links

The full report on Trip Air Ticketing (UK) Limited

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