Introducer appointed representative
This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.
- Appointed for 1 year
- Protected through the principal
- No FCA actions
- Active company since 2023
- Accounts filed up to 31 May 2025
Responsible principal firm
IDEAL SALES SOLUTIONS LTD Reference number: 703401 View firm →What does this mean?
- An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
- TWG CONCIERGE LIMITED (FRN 1037625) introduces customers to IDEAL SALES SOLUTIONS LTD (FRN 703401). Any regulated advice or arranging is done by the principal, not TWG CONCIERGE.
- Example: if TWG CONCIERGE refers you to a financial adviser, the advice should come from the principal firm, not from TWG CONCIERGE itself.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
32 Hatton Garden, The Arcade, London, EC1N 8DL, United Kingdom
In the full report: 3 background checks
- When thewatchgalleryuk.com first appeared online, and whether it can receive email
- What kind of line 07956 956088 is
- Who else gives the postcode EC1N 8DL
Other names (1)
If you were contacted under any of these names, it is this firm.
- The Watch Gallery Trading name: A name it trades under now.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Ideal Sales Solutions Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 14845940 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 4 May 2023 (3 years old)
- Registered office
- C/O Ashcroft Cameron Book Keeping Limited Unit 16 The Mead Business Centre, Mead Lane, Hertford, Herts, SG13 7BJ, United Kingdom
- Nature of business
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- Retail sale of watches and jewellery in specialised stores (SIC 47770)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Troy Richard Terrelonge | Director | Jul 1997 | 4 May 2023 | 2 other companies |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- closed down
- 2
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
Filed accounts and finances
Net assets
£14.8k
Up £30.0k from −£15.2k
Employees (average)
1
Same as 1
Owed within a year
£97.5k
−24% from £129k
Assets and liabilities
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 14845940. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Twg Concierge’s history from the FCA register and Companies House, newest first.
2025
6 July 2025
- Became an introducer appointed representative
- Began trading as "The Watch Gallery"
FCA register
2023
4 May 2023
- Incorporated at Companies House
- Troy Richard Terrelonge took control (75–100% of shares)
- Troy Richard Terrelonge appointed as a director
Companies House
Director appointments and resignations, and trading names, appear under All events.
Firms connected to Twg Concierge
Other FCA-listed firms that share a director, phone number or address with Twg Concierge. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: the same postcode (2)
- Who links each one: the named directors, with dates
Firms like Twg Concierge
Other firms of the same type (retailer), nearest first.
In the Central London (EC) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Twg Concierge
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 3 background checks on its contact details
- All 5 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Does Twg Concierge use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk