Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
AWP Assistance UK Ltd Reference number: 311909 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Virgin Atlantic Ltd (FRN 932115) is an AR of AWP Assistance UK Ltd (FRN 311909). When you use Virgin Atlantic's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Virgin Atlantic, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
The Vhq, Fleming Way, Crawley, West Sussex, RH10 9DF, United Kingdom
In the full report: 2 background checks
- What kind of line 0344 811 0000 is
- Who else gives the postcode RH10 9DF
FCA permissions and consumer protection
- Protection through the principal firmProtection works through AWP Assistance UK Ltd, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company name
- VIRGIN ATLANTIC LIMITED
- Company number
- 08867781 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 29 January 2014 (12 years old)
- Registered office
- Company Secretariat - The Vhq, Fleming Way, Crawley, West Sussex, RH10 9DF, United Kingdom
- Nature of business
-
- Activities of head offices (SIC 70100)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Richard Charles Nicholas Branson (Sir) | Director | Jul 1950 | 29 Jan 2014 | 128 other companies |
| Edward Herman Bastian | Director | Jun 1957 | 9 Apr 2014 | None |
| Cornelis Johan Albert Koster | Director | Aug 1971 | 1 Aug 2017 | 12 other companies |
| Juha Tapio Jaervinen | Director | Feb 1976 | 1 Jul 2019 | 10 other companies |
| Luigi Brambilla | Director | Nov 1983 | 20 Jan 2021 | 9 other companies |
| Alain Bellemare | Director | Jun 1961 | 11 Feb 2021 | 5 other companies |
| Peter William Carter | Director | Mar 1963 | 6 May 2022 | 5 other companies |
| Joshua Bayliss | Director | Apr 1973 | 30 Dec 2024 | 9 other companies |
| Hirad Horoufchin | Director | Sep 1989 | 31 Dec 2024 | 5 other companies |
| Klaus Walter Willi Heinemann | Director | Jun 1951 | 15 Oct 2026 | 5 other companies |
| Richard Matthew Mccord | Director | Sep 1973 | 15 Oct 2026 | 38 other companies |
| Kelly Bristoll | Secretary | Not published | 1 Apr 2026 | – |
Other companies run by these 11 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 168
- closed down
- 91
- are FCA-registered
- 6
In the full report: all 168 companies, named
- What each company does, and whether it is still trading
- Which of these 11 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 6 on the FCA register
- The 13 companies these 11 directors run together
- All 30 people who have ever been directors, with their dates
Key dates in its history
Virgin Atlantic’s history from the FCA register and Companies House, newest first.
2020
17 August 2020
- Became an appointed representative
FCA register
2016
6 April 2016
- Delta Air Lines Inc. became a part-owner (25–50% of shares)
- Richard Charles Nicholas Branson gained significant control
Companies House
2014
29 January 2014
- Incorporated at Companies House
Companies House
In the full report: all 53 events
- All 53 events in its history (4 shown here)
- Every director appointment and resignation: 49
Firms connected to Virgin Atlantic
Other FCA-listed firms that share a director, phone number or address with Virgin Atlantic. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share a director
- 4
- share its postcode
- 1
In the full report: all 4 connected firms, named
- How each is linked: shared directors (4), the same postcode (1)
- Who links each one: the named directors, with dates
- 2 past links through former directors
Firms like Virgin Atlantic
Other firms of the same type (insurance broker), nearest first.
In the Redhill (RH) postcode area
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Virgin Atlantic
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 168 other companies its directors have run, named
- 2 background checks on its contact details
- All 53 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
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What does appointed representative mean for Virgin Atlantic?
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Who owns Virgin Atlantic?
Who runs Virgin Atlantic?
How long has Virgin Atlantic been in business?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk