Waitrose Limited

Reference number: 416012

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Introducer appointed representative

This firm can only introduce you to its principal, and cannot give financial advice, recommend products, or arrange deals alone.

Responsible principal firm

John Lewis Finance Limited Reference number: 1018169 Authorised View firm →
What does this mean?
  • An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own.
  • Waitrose Limited (FRN 416012) introduces customers to John Lewis Finance Limited (FRN 1018169). Any regulated advice or arranging is done by the principal, not Waitrose.
  • Example: if Waitrose refers you to a financial adviser, the advice should come from the principal firm, not from Waitrose itself.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When johnlewismoney.com first appeared online, and whether it can receive email
  • What kind of line 020 7828 1000 is, and the 2 other firms that give it
  • Who else gives the postcode SW1V 2QQ
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Other names (24)

If you were contacted under any of these names, it is this firm.

  • John Lewis Finance Trading name
  • John Lewis Home Insurance Trading name
  • John Lewis Insurance Trading name
  • John Lewis Investments Trading name
  • John Lewis Money Trading name
  • John Lewis & Partners Trading name
  • Waitrose & Partners Trading name
  • Caleys Former trading name
  • Cribbs Causeway Former trading name
  • John Lewis Former trading name
  • Johnlewis.com Former trading name
  • John Lewis Direct Former trading name
  • Knight & Lee Former trading name
  • Peter Jones Former trading name
  • Robert Sayle Former trading name
  • The Partnership Former trading name
  • The Partnership Card Former trading name
  • Waitrose.com Former trading name
  • Waitrosedeliver Former trading name
  • Waitrose Direct Former trading name
  • Waitrose Food & Home Former trading name
  • Waitrose Gifts Direct Former trading name
  • Waitrose Wine Direct Former trading name
  • Waitrose@work Former trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through John Lewis Finance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
00099405
Company status
Active
Company type
Private limited company
Incorporated
3 September 1908 (118 years old)
Registered office
1 Drummond Gate, Pimlico, London, SW1V 2QQ, United Kingdom
Nature of business
  • Retail sale in non-specialised stores with food, beverages or tobacco predominating (SIC 47110)

Directors and company secretaries

Name Role Born Appointed Other companies
Andrew John Mounsey Director Aug 1978 6 Sep 2024 15 other companies
Jason Mark Tarry Director May 1967 12 Sep 2024 4 other companies
Jane Christina Cheong Tung Sing Secretary Not published 1 Nov 2021 –

Other companies run by these 2 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
16
closed down
2
is FCA-registered
1

In the full report: all 16 companies, named

  • What each company does, and whether it is still trading
  • Which of these 2 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The one on the FCA register
  • The 3 companies these 2 directors run together
  • All 42 people who have ever been directors, with their dates
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Key dates in its history

Waitrose’s history from the FCA register and Companies House, newest first.

Key events (3) All events (122)

2017

1 April 2017

  • John Lewis PLC took control (75–100% of shares)

Companies House

2005

14 January 2005

  • Became an introducer appointed representative

FCA register

1908

3 September 1908

  • Incorporated at Companies House

Companies House

In the full report: all 122 events

  • All 122 events in its history (3 shown here)
  • Every director appointment and resignation: 76
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Firms connected to Waitrose

Other FCA-listed firms that share a director, phone number or address with Waitrose. A link shows who the firm is tied to, not whether either can be trusted.

connected firms
2
share a director
1
share its phone number
2

In the full report: all 2 connected firms, named

  • How each is linked: shared directors (1), the same phone number (2), the same postcode (2)
  • Who links each one: the named directors, with dates
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Firms like Waitrose

Other firms of the same type (retailer), nearest first.

In London

Xiaomi Technology UK LimitedLondonAppointed representativeIndependent Digital News and Media LimitedLondonAppointed representativeNews Financial Services LimitedLondonAppointed representativeASOS.com LimitedLondonAppointed representativeHonor Technologies (UK) Co., LtdLondonAppointed representativeDecathlon UK LimitedLondonAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Waitrose

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 16 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 122 events in its history
  • 2 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Waitrose Limited FCA authorised?
Waitrose Limited (FRN 416012) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does introducer appointed representative mean for Waitrose?
An introducer appointed representative can only pass your details to its principal firm. It cannot recommend products, give financial advice, or arrange deals on its own. Waitrose Limited (FRN 416012) introduces customers to John Lewis Finance Limited (FRN 1018169). Any regulated advice or arranging is done by the principal, not Waitrose. Example: if Waitrose refers you to a financial adviser, the advice should come from the principal firm, not from Waitrose itself. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Waitrose’s phone number and website?
The FCA register lists the phone number 020 7828 1000 and the website johnlewismoney.com for Waitrose. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 2 other FCA firms.
Is Waitrose a scam or clone?
Waitrose is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Waitrose?
Protection works through John Lewis Finance Limited, the principal firm responsible for Waitrose's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Waitrose?
Waitrose is owned by John Lewis PLC, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 1 April 2017.
Who runs Waitrose?
Companies House lists 2 directors of Waitrose: Andrew John Mounsey and Jason Mark Tarry.
How long has Waitrose been in business?
The company was formed on 3 September 1908.
Does Waitrose use any other names?
It trades as John Lewis Finance, John Lewis Home Insurance, John Lewis Insurance, John Lewis Investments and John Lewis Money, and 2 more names. It has previously used 17 other names, including Caleys, Cribbs Causeway and John Lewis.

Sources and links

The full report on Waitrose Limited

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