Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 8 years
- Protected through the principal
- No FCA actions
- Active company since 2019
- Accounts filed up to 30 September 2025
Responsible principal firm
Health Net Services Limited Reference number: 312313 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Complete Health and Protection Ltd (FRN 807548) is an AR of Health Net Services Limited (FRN 312313). When you use Complete Health and Protection's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Complete Health and Protection, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
7 Main Street, Swannington, Coalville, LE67 8QJ, United Kingdom
In the full report: 3 background checks
- When completehealthuk.com first appeared online, and whether it can receive email
- What kind of line 07493 142008 is
- Who else gives the postcode LE67 8QJ
Other names (3)
If you were contacted under any of these names, it is this firm.
- Complete Health & Protection Trading name: A name it trades under now.
- Rachel Irons Former name: A name it was registered under before.
- Complete Health Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Health Net Services Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 12215836 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 19 September 2019 (7 years old)
- Registered office
- 7 Main Street, Swannington, Coalville, LE67 8QJ, England
- Nature of business
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- Activities of insurance agents and brokers (SIC 66220)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Rachel Leah Irons | Director | Sep 1983 | 19 Sep 2019 | None |
In the full report: every company its directors have run
- Confirmation that its director runs no other company
Filed accounts and finances
Net assets
£70.1k
+29% from £54.4k
Employees (average)
1
Same as 1
Owed within a year
£25.6k
−39% from £42.0k
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 12215836. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Complete Health and Protection’s history from the FCA register and Companies House, newest first.
2019
26 September 2019
- Changed its registered name from "Rachel Irons"
FCA register
19 September 2019
- Incorporated at Companies House
- Rachel Leah Irons took control (75–100% of shares)
Companies House
2018
26 April 2018
- Became an appointed representative
FCA register
In the full report: all 8 events
- All 8 events in its history (4 shown here)
- Every director appointment and resignation: 1
Firms like Complete Health and Protection
Other firms of the same type (insurance broker), nearest first.
In Coalville
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Complete Health and Protection
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- Every company its directors have run, named
- 3 background checks on its contact details
- 6 years of accounts, charted
- All 8 events in its history
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Frequently asked questions about this firm
Is Complete Health and Protection Ltd FCA authorised?
What does appointed representative mean for Complete Health and Protection?
What is Complete Health and Protection’s phone number and website?
Is Complete Health and Protection a scam or clone?
Is my money safe with Complete Health and Protection?
Who owns Complete Health and Protection?
Who runs Complete Health and Protection?
How long has Complete Health and Protection been in business?
What do Complete Health and Protection’s latest accounts show?
Does Complete Health and Protection use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk