Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 8 years
- Protected through the principal
- No FCA actions
- Active company since 1997
- Accounts filed up to 31 March 2025
Responsible principal firm
Golden Charter Limited Reference number: 965279 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- GREEN WILLOW FUNERALS LIMITED (FRN 814642) is an AR of Golden Charter Limited (FRN 965279). When you use GREEN WILLOW FUNERALS's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from GREEN WILLOW FUNERALS, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Eclipse House, Coronation Road, Cardiff, Caerdydd, CF14 4QY, United Kingdom
In the full report: 3 background checks
- When greenwillowfunerals.com first appeared online, and whether it can receive email
- What kind of line 029 2052 4200 is
- Who else gives the postcode CF14 4QY
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Golden Charter Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 03347464 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 8 April 1997 (29 years old)
- Registered office
- Eclipse House, Coronation Road, Cardiff, CF14 4QY, Wales
- Nature of business
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- Funeral and related activities (SIC 96030)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Elaine Edna Powell | Director | Jul 1954 | 26 Apr 2005 | 2 other companies |
| Stephen John Phillips | Director | Apr 1949 | 8 May 2018 | 10 other companies |
| Ian Tanter Thomas | Director | Jul 1958 | 1 May 2023 | 3 other companies |
| Nicholas James Clark | Director | May 1966 | 15 Apr 2025 | 36 other companies |
| Paul Anthony Dowding | Director | May 1961 | 15 Apr 2025 | None |
| Victoria Clare Jane Hall | Director | Apr 1977 | 17 Jun 2025 | 11 other companies |
Other companies run by these 6 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 62
- closed down
- 29
- still active
- 33
In the full report: all 62 companies, named
- What each company does, and whether it is still trading
- Which of these 6 directors sit on each board, and since when
- Any that went into liquidation or administration
- All 21 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£500k
−2.1% from £511k
Cash at bank
£642k
+42% from £453k
Employees (average)
27
−3.6% from 28
Owed within a year
£574k
+64% from £350k
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2020 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 03347464. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Green Willow Funerals’s history from the FCA register and Companies House, newest first.
2020
25 November 2020
- Roger Glyn James no longer has significant control
Companies House
2018
24 July 2018
- Became an appointed representative
FCA register
2016
14 April 2016
- Roger Glyn James gained significant control
Companies House
1997
8 April 1997
- Incorporated at Companies House
Companies House
In the full report: all 41 events
- All 41 events in its history (4 shown here)
- Every director appointment and resignation: 36
Firms like Green Willow Funerals
Other firms of the same type (funeral director), nearest first.
In Cardiff
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Green Willow Funerals
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 62 other companies its directors have run, named
- 3 background checks on its contact details
- 6 years of accounts, charted
- All 41 events in its history
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk