Helen Smith

Reference number: 830785

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Appointed representative

Helen Smith does not hold FCA authorisation of their own, and acts under a principal firm, which is legally responsible for their regulated business.

Responsible principal firm

TenetLime Limited Reference number: 311266 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Helen Smith (FRN 830785) is an AR of TenetLime Limited (FRN 311266). When you use Helen Smith's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Helen Smith, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

  • No website on the FCA register

  • Phone number

    07984 974203

  • Address

    3 Truswell Road, Sheffield, South Yorkshire, S10 1WH, United Kingdom

In the full report: 2 background checks

  • What kind of line 07984 974203 is
  • Who else gives the postcode S10 1WH
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Other names (1)

If you were contacted under any of these names, it is this firm.

  • Helen Smith Mortgage & Protection Services Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through TenetLime Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Key dates in its history

Helen Smith’s history from the FCA register and Companies House, newest first.

2019

14 January 2019

  • Became an appointed representative
  • Began trading as "Helen Smith Mortgage & Protection Services"

FCA register

Director appointments and resignations, and trading names, appear under All events.

Firms like Helen Smith

Other firms of the same type (mortgage adviser or broker), nearest first.

In Sheffield

Ace Mortgages LimitedSheffieldAppointed representativeClear Mortgage ConsultantsSheffieldAppointed representativeDean KenyonSheffieldAppointed representativeHasnat SherazSheffieldAppointed representativeHM Mortgages LtdSheffieldAppointed representativeIan Craig StrawSheffieldAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Helen Smith

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 2 background checks on its contact details
  • All 2 events in its history

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Frequently asked questions about this firm

Is Helen Smith FCA authorised?
Helen Smith (FRN 830785) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Helen Smith?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Helen Smith (FRN 830785) is an AR of TenetLime Limited (FRN 311266). When you use Helen Smith's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Helen Smith, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Helen Smith’s phone number?
The FCA register lists the phone number 07984 974203 for Helen Smith. If you were given different contact details, use these to check with the firm before going any further.
Is Helen Smith a scam or clone?
Helen Smith is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Helen Smith?
Protection works through TenetLime Limited, the principal firm responsible for Helen Smith's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Does Helen Smith use any other names?
It trades as Helen Smith Mortgage & Protection Services.

Sources and links

The full report on Helen Smith

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