Medical Services International Limited

Reference number: 971219

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Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Responsible principal firm

Chrysalis Finance Limited Reference number: 631193 Authorised View firm →
What does this mean?
  • An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
  • Medical Services International Limited (FRN 971219) is an AR of Chrysalis Finance Limited (FRN 631193). When you use Medical Services International's services, the FCA authorisation sits with the principal firm.
  • Example: if you take financial advice from Medical Services International, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
  • Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

In the full report: 3 background checks

  • When cromwellhospital.com first appeared online, and whether it can receive email
  • What kind of line 020 7460 5831 is
  • Who else gives the postcode SW5 0TU
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Other names (3)

If you were contacted under any of these names, it is this firm.

  • Bupa Trading name
  • Cromwell Hospital Trading name
  • The Cromwell Hospital Trading name

FCA permissions and consumer protection

  • Protection through the principal firm
    Protection works through Chrysalis Finance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
  • Complaints Ombudsman, free
    You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number
01416977
Company status
Active
Company type
Private limited company
Incorporated
26 February 1979 (47 years old)
Registered office
Cromwell Hospital, Cromwell Road, London, SW5 0TU
Nature of business
  • Medical nursing home activities (SIC 86102)
  • General medical practice activities (SIC 86210)
  • Other human health activities (SIC 86900)

Directors and company secretaries

Name Role Born Appointed Other companies
Stuart Turner Brown Director Mar 1971 31 Mar 2021 3 other companies
Sarah Frankton Director Jun 1969 20 Jun 2022 6 other companies
Sarah Melia Director Dec 1971 12 Jun 2023 21 other companies
Andrew Mcgrath Director Aug 1979 31 Jan 2025 3 other companies
BUPA SECRETARIES LIMITED Corporate secretary Not published 14 Mar 2008 –

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies
25
closed down
4
run together
5

In the full report: all 25 companies, named

  • What each company does, and whether it is still trading
  • Which of these 4 directors sit on each board, and since when
  • Any that went into liquidation or administration
  • The 5 companies these 4 directors run together
  • All 50 people who have ever been directors, with their dates
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Key dates in its history

Medical Services International’s history from the FCA register and Companies House, newest first.

Key events (4) All events (98)

2022

4 March 2022

  • Became an appointed representative

FCA register

2018

17 May 2018

  • Board replaced: all 4 directors left and 5 new directors took over

Companies House

2016

6 April 2016

  • Cromwell Health Group Limited took control (75–100% of shares)

Companies House

1979

26 February 1979

  • Incorporated at Companies House

Companies House

In the full report: all 98 events

  • All 98 events in its history (4 shown here)
  • Every director appointment and resignation: 91
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Firms like Medical Services International

Other firms of the same type (dental or medical practice), nearest first.

In London

Macmillan Cancer SupportLondonAppointed representativeCircle Health Group LimitedLondonAppointed representativeBritish Dental AssociationLondonAppointed representativeSheMed LimitedLondonAppointed representativePersonal Health Service LimitedLondonAppointed representativeTPC Group LimitedLondonAppointed representative

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Medical Services International

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

  • 25 other companies its directors have run, named
  • 3 background checks on its contact details
  • All 98 events in its history

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Frequently asked questions about this firm

Is Medical Services International Limited FCA authorised?
Medical Services International Limited (FRN 971219) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.
What does appointed representative mean for Medical Services International?
An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Medical Services International Limited (FRN 971219) is an AR of Chrysalis Finance Limited (FRN 631193). When you use Medical Services International's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Medical Services International, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
What is Medical Services International’s phone number and website?
The FCA register lists the phone number 020 7460 5831 and the website cromwellhospital.com for Medical Services International. If you were given different contact details, use these to check with the firm before going any further.
Is Medical Services International a scam or clone?
Medical Services International is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.
Is my money safe with Medical Services International?
Protection works through Chrysalis Finance Limited, the principal firm responsible for Medical Services International's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Who owns Medical Services International?
Medical Services International is owned by Cromwell Health Group Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.
Who runs Medical Services International?
Companies House lists 4 directors of Medical Services International: Stuart Turner Brown, Sarah Frankton, Sarah Melia and Andrew McGrath.
How long has Medical Services International been in business?
The company was formed on 26 February 1979.
Does Medical Services International use any other names?
It trades as Bupa, Cromwell Hospital and The Cromwell Hospital.

Sources and links

The full report on Medical Services International Limited

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