Rentokil Initial UK Ltd: FCA regulated?

Appointed representative

This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.

Appointed for 21 years
Protected through the principal
No FCA actions
Active company since 1935

Responsible principal firm

Rentokil Insurance Limited Reference number: 202318 Authorised View firm →

What does this mean?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
Rentokil Initial UK Ltd (FRN 403022) is an AR of Rentokil Insurance Limited (FRN 202318). When you use Rentokil Initial UK's services, the FCA authorisation sits with the principal firm.
Example: if you take financial advice from Rentokil Initial UK, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

Website

rentokil-initial.com (opens in a new tab)
Phone number

01293 858000
Address

Compass House, Manor Royal, Crawley, West Sussex, RH10 9PY, United Kingdom

In the full report: 3 background checks

When rentokil-initial.com first appeared online, and whether it can receive email
What kind of line 01293 858000 is, and the 3 other firms that give it
Who else gives the postcode RH10 9PY

Other names (1)

If you were contacted under any of these names, it is this firm.

Rentokil Property Care Former trading name: A name it used to trade under.

FCA permissions and consumer protection

Protection through the principal firm
Protection works through Rentokil Insurance Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
Complaints Ombudsman, free
You can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Companies House record

The company behind the firm: its status, age, registered office and directors.

Company number: 00301044 (opens Companies House in a new tab)
Company status: Active
Company type: Private limited company
Incorporated: 23 May 1935 (91 years old)
Registered office: Compass House, Manor Royal, Crawley, West Sussex, RH10 9PY, United Kingdom
Nature of business: Other business support service activities not elsewhere classified (SIC 82990)

Directors and company secretaries

Name	Role	Born	Appointed	Other companies
Phillip Paul Wood	Director	Nov 1965	18 Apr 2012	37 other companies
Grace Elizabeth Harris	Director	Apr 1988	5 Aug 2020	34 other companies
Rachel Eleanor Canham	Director	Jul 1981	4 Apr 2022	27 other companies
Sarah Jane Sergeant	Director	May 1973	30 Jul 2025	317 other companies
James Robert Anthony Gordon	Secretary	Not published	1 Apr 2024	–

Other companies run by these 4 directors

A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.

other companies: 355
closed down: 33
went insolvent: 51

In the full report: all 355 companies, named

What each company does, and whether it is still trading
Which of these 4 directors sit on each board, and since when
The 51 that went into liquidation or administration
The 6 on the FCA register
The 50 companies these 4 directors run together
All 40 people who have ever been directors, with their dates

Key dates in its history

Rentokil Initial UK’s history from the FCA register and Companies House, newest first.

Key events (3) All events (74)

2016

6 April 2016

Rentokil Initial (1896) Limited took control (75–100% of shares)

Companies House

2005

14 January 2005

Became an appointed representative

FCA register

1935

23 May 1935

Incorporated at Companies House

Companies House

In the full report: all 74 events

All 74 events in its history (3 shown here)
Every director appointment and resignation: 69

Firms connected to Rentokil Initial UK

Other FCA-listed firms that share a director, phone number or address with Rentokil Initial UK. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 4
share a director: 4
share its phone number: 3

In the full report: all 4 connected firms, named

How each is linked: shared directors (4), the same phone number (3), the same postcode (3)
Who links each one: the named directors, with dates
2 past links through former directors

Firms like Rentokil Initial UK

Other firms of the same type (insurance broker), nearest first.

In Crawley

Coverwolf LimitedCrawleyAppointed representative Virgin Holidays LimitedCrawleyAppointed representative Billing Better LimitedCrawleyAppointed representative Officefile LimitedCrawleyAppointed representative Rock Insurance Services LimitedCrawleyAuthorised 1st Financial Services LtdCrawleyAuthorised

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on Rentokil Initial UK

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

355 other companies its directors have run, named
3 background checks on its contact details
All 74 events in its history
4 connected firms, named, and who links them

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Frequently asked questions about this firm

Is Rentokil Initial UK Ltd FCA authorised?

Rentokil Initial UK Ltd (FRN 403022) is not directly authorised. It is an appointed representative acting under the responsibility of a directly authorised principal firm.

What does appointed representative mean for Rentokil Initial UK?

An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct. Rentokil Initial UK Ltd (FRN 403022) is an AR of Rentokil Insurance Limited (FRN 202318). When you use Rentokil Initial UK's services, the FCA authorisation sits with the principal firm. Example: if you take financial advice from Rentokil Initial UK, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances. Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.

What is Rentokil Initial UK’s phone number and website?

The FCA register lists the phone number 01293 858000 and the website rentokil-initial.com for Rentokil Initial UK. If you were given different contact details, use these to check with the firm before going any further. The same number is also given by 3 other FCA firms.

Is Rentokil Initial UK a scam or clone?

Rentokil Initial UK is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with Rentokil Initial UK?

Protection works through Rentokil Insurance Limited, the principal firm responsible for Rentokil Initial UK's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.

Who owns Rentokil Initial UK?

Rentokil Initial UK is owned by Rentokil Initial (1896) Limited, which holds 75–100% of shares, 75–100% of votes and can appoint and remove the board, since 6 April 2016.

Who runs Rentokil Initial UK?

Companies House lists 4 directors of Rentokil Initial UK: Phillip Paul Wood, Grace Elizabeth Harris, Rachel Eleanor Canham and Sarah Jane Sergeant.

How long has Rentokil Initial UK been in business?

The company was formed on 23 May 1935.

Does Rentokil Initial UK use any other names?

It has previously used the name Rentokil Property Care.