Authorised by the FCA
This firm is on the FCA register and authorised to carry out regulated activities.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
Princess Court, 23 Princess Street, Plymouth, PL1 2EX, United Kingdom
In the full report: 3 background checks
- When responsiblelending.co.uk first appeared online, and whether it can receive email
- What kind of line 07547 296303 is
- Who else gives the postcode PL1 2EX
Other names (1)
If you were contacted under any of these names, it is this firm.
- Royal London Equity Release Trading name: A name it trades under now.
FCA permissions and consumer protection
- Advise on or arrange mortgages FSCS may applyMortgage advice and arranging may be FSCS-covered, up to the limit that applies.
- Lend or arrange credit No FSCS coverConsumer credit is not covered by the FSCS, so there is no compensation scheme if the firm fails.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
Show FCA detail (2 permissions)
- Administering a regulated mortgage contract
- Entering into a regulated mortgage contract as lender
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 09801855 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 30 September 2015 (11 years old)
- Registered office
- Princess Court, 23 Princess Street, Plymouth, PL1 2EX, England
- Nature of business
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- Financial intermediation not elsewhere classified (SIC 64999)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Ian Williams | Director | Dec 1974 | 3 Dec 2024 | 52 other companies |
| Alan John Ritchie | Director | May 1978 | 1 Feb 2025 | 1 other company |
| Bernard Leigh Hickman | Director | Jun 1975 | 20 Apr 2026 | 23 other companies |
| ROYAL LONDON MANAGEMENT SERVICES LIMITED | Corporate secretary | Not published | 31 Jan 2024 | – |
Other companies run by these 3 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 75
- closed down
- 35
- are FCA-registered
- 6
In the full report: all 75 companies, named
- What each company does, and whether it is still trading
- Which of these 3 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 6 on the FCA register
- The 1 company these 3 directors run together
- All 15 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£963k
−23% from £1.26m
Cash at bank
£1.81m
−37% from £2.87m
Employees (average)
60
+30% from 46
Owed within a year
£1.57m
−14% from £1.82m
Assets and liabilities
In the full report: all 4 years of accounts
- Every year from 2019 to 2022
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 09801855. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Responsible Lending’s history from the FCA register and Companies House, newest first.
2024
31 January 2024
- Paul Edward Starkey stopped being a part-owner
- Steven Thomas Wilkie stopped being a part-owner
Companies House
2021
1 July 2021
- The Royal London Mutual Insurance Society Limited took control (75–100% of shares)
Companies House
2017
20 October 2017
- Daniel George Jones no longer has significant control
- Responsible Life Limited gave up control
Companies House
28 February 2017
- Regulated by the FCA from this date
- Became authorised by the FCA
FCA register
2016
30 September 2016
- Steven Thomas Wilkie became a part-owner (25–50% of shares)
Companies House
30 June 2016
- Daniel George Jones gained significant control
- Paul Edward Starkey became a part-owner (25–50% of shares)
- Responsible Life Limited took control (75–100% of shares)
Companies House
2015
30 September 2015
- Incorporated at Companies House
Companies House
In the full report: all 42 events
- All 42 events in its history (12 shown here)
- Every director appointment and resignation: 27
Firms connected to Responsible Lending
Other FCA-listed firms that share a director, phone number or address with Responsible Lending. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share a director
- 2
- share its postcode
- 1
In the full report: all 2 connected firms, named
- How each is linked: shared directors (2), the same postcode (1)
- Who links each one: the named directors, with dates
- 4 past links through former directors
Firms like Responsible Lending
Other firms of the same type (mortgage lender), nearest first.
In Plymouth
Elsewhere in the UK
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Responsible Lending
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 75 other companies its directors have run, named
- 3 background checks on its contact details
- 4 years of accounts, charted
- All 42 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Check your FSCS cover fscs.org.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk