TUI UK Retail Limited: FCA regulated?

Acts as an e-money agent

This firm does not hold FCA authorisation of its own, and acts as an e-money agent under another firm's authorisation.

Agent for 12 years
No FCA actions
Your funds are not FSCS protected

Responsible principal firm

Prepay Technologies Ltd Reference number: 900010 Authorised View firm →

Website, phone number and address

Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.

No website on the FCA register
Phone number

07944 253845
Address

Wigmore House, Wigmore Lane, Luton, LU2 9TN, United Kingdom

In the full report: 2 background checks

What kind of line 07944 253845 is
Who else gives the postcode LU2 9TN

Past FCA permissions and consumer protection

Protection works through the principal
This firm acts as an agent of an authorised payment or e-money firm rather than holding its own authorisation. FSCS does not protect money held by an agent. Funds should be safeguarded by the principal, and the Financial Ombudsman Service may still be able to look at a complaint.

FCA disciplinary action and complaints

No FCA disciplinary action.

The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.

Firms connected to TUI UK Retail

Other FCA-listed firms that share a director, phone number or address with TUI UK Retail. A link shows who the firm is tied to, not whether either can be trusted.

connected firms: 5
share its postcode: 5

In the full report: all 5 connected firms, named

How each is linked: the same postcode (5)
Who links each one: the named directors, with dates

Firms like TUI UK Retail

Other firms of the same type (payment or money transfer firm), nearest first.

In Luton

Fintech Valley LtdLutonRegistered Sahar Services UK LtdLutonRegistered Open B Gateway LimitedLutonRegistered

Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.

Get the full report on TUI UK Retail

Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.

2 background checks on its contact details
5 connected firms, named, and who links them

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Frequently asked questions about this firm

Is TUI UK Retail Limited FCA authorised?

TUI UK Retail Limited (FRN 900212) is on the FCA register as an agent of an authorised payment or e-money firm. It does not hold its own authorisation: it acts under the principal's, and the principal is responsible for the money.

What is TUI UK Retail’s phone number?

The FCA register lists the phone number 07944 253845 for TUI UK Retail. If you were given different contact details, use these to check with the firm before going any further.

Is TUI UK Retail a scam or clone?

TUI UK Retail is a genuine FCA-listed firm, and the FCA has published no warnings about fake versions of it. Scammers do copy real firms, though, so check that any contact details you were given match the ones on the register.

Is my money safe with TUI UK Retail?

TUI UK Retail is an agent, so it does not hold its own FCA authorisation and FSCS does not protect money held by an agent. Your money should be safeguarded by the authorised firm it acts for. You can still refer a complaint to the Financial Ombudsman Service, which may be able to look at it.