Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
Responsible principal firm
Nationwide Building Society Reference number: 106078 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Virgin Atlantic Airways Limited (FRN 453356) is an AR of Nationwide Building Society (FRN 106078). When you use Virgin Atlantic Airways's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Virgin Atlantic Airways, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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Phone number
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Address
The VHQ, Fleming Way, Crawley, West Sussex, RH10 9DF, United Kingdom
In the full report: 3 background checks
- When virginatlantic.com first appeared online, and whether it can receive email
- What kind of line 0344 209 7705 is
- Who else gives the postcode RH10 9DF
Other names (2)
If you were contacted under any of these names, it is this firm.
- Virgin Atlantic Trading name: A name it trades under now.
- Virgin Atlantic Airways Ltd Former name: A name it was registered under before.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through Nationwide Building Society, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 01600117 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 26 November 1981 (44 years old)
- Registered office
- Company Secretariat - The Vhq, Fleming Way, Crawley, West Sussex, RH10 9DF, United Kingdom
- Nature of business
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- Scheduled passenger air transport (SIC 51101)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Edward Herman Bastian | Director | Jun 1957 | 24 Jun 2013 | 4 other companies |
| Cornelis Johan Albert Koster | Director | Aug 1971 | 1 Aug 2017 | 12 other companies |
| Juha Tapio Jaervinen | Director | Feb 1976 | 1 Jul 2019 | 10 other companies |
| Luigi Brambilla | Director | Nov 1983 | 20 Jan 2021 | 9 other companies |
| Alain Bellemare | Director | Jun 1961 | 11 Feb 2021 | 5 other companies |
| Peter William Carter | Director | Mar 1963 | 6 May 2022 | 5 other companies |
| Andreea Ene Murphy | Director | Aug 1985 | 8 Jun 2022 | 9 other companies |
| Hirad Horoufchin | Director | Sep 1989 | 31 Dec 2024 | 5 other companies |
| Joshua Bayliss | Director | Apr 1973 | 31 Dec 2024 | 9 other companies |
| Klaus Walter Willi Heinemann | Director | Jun 1951 | 15 Oct 2026 | 5 other companies |
| Richard Matthew Mccord | Director | Sep 1973 | 15 Oct 2026 | 38 other companies |
| Richard Charles Nicholas Branson (Sir) | Director | Jul 1950 | Not published | 128 other companies |
| Kelly Bristoll | Secretary | Not published | 1 Apr 2026 | – |
Other companies run by these 12 directors
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 171
- closed down
- 92
- are FCA-registered
- 6
In the full report: all 171 companies, named
- What each company does, and whether it is still trading
- Which of these 12 directors sit on each board, and since when
- Any that went into liquidation or administration
- The 6 on the FCA register
- The 14 companies these 12 directors run together
- All 73 people who have ever been directors, with their dates
Key dates in its history
Virgin Atlantic Airways’s history from the FCA register and Companies House, newest first.
2025
30 March 2025
- Changed its registered name from "Virgin Atlantic Airways Ltd"
FCA register
2016
6 April 2016
- Virgin Travel Group Limited took control (75–100% of shares)
Companies House
2006
14 June 2006
- Became an appointed representative
FCA register
1981
26 November 1981
- Incorporated at Companies House
Companies House
In the full report: all 143 events
- All 143 events in its history (4 shown here)
- Every director appointment and resignation: 138
Firms connected to Virgin Atlantic Airways
Other FCA-listed firms that share a director, phone number or address with Virgin Atlantic Airways. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 4
- share a director
- 4
- share its postcode
- 1
In the full report: all 4 connected firms, named
- How each is linked: shared directors (4), the same postcode (1)
- Who links each one: the named directors, with dates
- 2 past links through former directors
Firms like Virgin Atlantic Airways
Other firms of the same type (credit broker), nearest first.
In Crawley
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Virgin Atlantic Airways
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 171 other companies its directors have run, named
- 3 background checks on its contact details
- All 143 events in its history
- 4 connected firms, named, and who links them
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Frequently asked questions about this firm
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Does Virgin Atlantic Airways use any other names?
Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk