Appointed representative
This firm does not hold FCA authorisation of its own, and acts under a principal firm, which is legally responsible for its regulated business.
- Appointed for 17 years
- Protected through the principal
- No FCA actions
- Active company since 2013
- Accounts filed up to 31 December 2025
Responsible principal firm
First Complete Limited Reference number: 435779 View firm →What does this mean?
- An appointed representative (AR) can carry out regulated financial services, but is not directly authorised by the FCA. A principal firm holds the authorisation and is legally responsible for the AR's conduct.
- Optimum FS Limited (FRN 499309) is an AR of First Complete Limited (FRN 435779). When you use Optimum FS's services, the FCA authorisation sits with the principal firm.
- Example: if you take financial advice from Optimum FS, complaints and compensation usually follow the same rules as dealing with the principal, but this depends on the product and your circumstances.
- Before you proceed, confirm contact details match the official FCA register for both firms. Scammers sometimes clone legitimate AR names and FRNs but use fake phone numbers and websites.
Website, phone number and address
Compare these against whatever you were given. Scammers clone real firm names and reference numbers but use their own phone number and website, so a detail that does not match the register is the clearest warning sign there is.
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No website on the FCA register
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Phone number
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Address
Optimum Head Office, Unit P2, Sheffield Airport Business Park, Europa Link, Sheffield, S9 1XU, United Kingdom
In the full report: 2 background checks
- What kind of line 0114 229 1900 is
- Who else gives the postcode S9 1XU
Other names (7)
If you were contacted under any of these names, it is this firm.
- Optimum Residential Trading name: A name it trades under now.
- Paul Spooner Former name: A name it was registered under before.
- #1 Income Protection Former trading name: A name it used to trade under.
- ELR Mortgages Former trading name: A name it used to trade under.
- Optimum Financial Solutions Former trading name: A name it used to trade under.
- Saxton Mee Mortgages Former trading name: A name it used to trade under.
- Toro Residential Finance Former trading name: A name it used to trade under.
FCA permissions and consumer protection
- Protection through the principal firmProtection works through First Complete Limited, the principal firm responsible for this firm's regulated activity. FSCS cover and the Financial Ombudsman Service apply as they would to the principal.
- Complaints Ombudsman, freeYou can refer a complaint about this firm to the Financial Ombudsman Service for free, whichever activity it relates to.
FCA disciplinary action and complaints
No FCA disciplinary action.
The Financial Ombudsman Service only publishes complaint figures for firms with 30 or more new complaints in six months, so there are none here for this firm.
Companies House record
The company behind the firm: its status, age, registered office and directors.
- Company number
- 08400206 (opens Companies House in a new tab)
- Company status
- Active
- Company type
- Private limited company
- Incorporated
- 13 February 2013 (13 years old)
- Registered office
- Unit P2 Sheffield Airport Business Park, Europa Link, Sheffield, S9 1XU, United Kingdom
- Nature of business
-
- Life insurance (SIC 65110)
Directors and company secretaries
| Name | Role | Born | Appointed | Other companies |
|---|---|---|---|---|
| Paul David Spooner | Director | Jun 1979 | 13 Feb 2013 | 2 other companies |
Other companies run by its director
A firm is run by people, and their other companies are their track record: what they built, what closed, and anything that failed. It is the check most people never think to make.
- other companies
- 2
- still active
- 2
- is FCA-registered
- 1
In the full report: all 2 companies, named
- What each company does, and whether it is still trading
- Which of its director sits on each board, and since when
- Any that went into liquidation or administration
- The one on the FCA register
- All 4 people who have ever been directors, with their dates
Filed accounts and finances
Net assets
£60.6k
+12% from £54.2k
Cash at bank
£1,292
+3.7% from £1,246
Employees (average)
0
Same as 0
Assets and liabilities
In the full report: all 6 years of accounts
- Every year from 2019 to 2025
- The chart, over every year
- Every filed figure, year by year
About these figures
- Turnover
- Money taken from sales in the year, before any costs.
- Profit before tax
- What was left after the year’s costs, before corporation tax. A minus figure is a loss.
- Net assets, or total equity
- Everything the company owns minus everything it owes. A minus figure means it owes more than it owns.
- Total assets and total liabilities
- Everything the company owns, and everything it owes, on the last day of the year. The gap between them is its net assets.
- Cash at bank
- Money in the company’s accounts on the last day of the year.
- Owed within a year, owed after a year
- Debts and bills due in the next twelve months, and those due later.
There is no turnover or profit: small companies do not have to publish them.
Accounts filed at Companies House for company 08400206. Every figure is as filed, apart from total assets and total liabilities, which are added up from filed figures. Nothing is estimated.
Key dates in its history
Optimum FS’s history from the FCA register and Companies House, newest first.
2023
11 May 2023
- Caroline Joanne Spooner stopped being a part-owner
Companies House
2016
6 April 2016
- Caroline Joanne Spooner became a part-owner (25–50% of shares)
- Paul Spooner took control (75–100% of shares)
Companies House
2015
8 December 2015
- Changed its registered name from "Paul Spooner"
FCA register
2013
13 February 2013
- Incorporated at Companies House
Companies House
2009
14 April 2009
- Became an appointed representative
FCA register
In the full report: all 24 events
- All 24 events in its history (6 shown here)
- Every director appointment and resignation: 7
Firms connected to Optimum FS
Other FCA-listed firms that share a director, phone number or address with Optimum FS. A link shows who the firm is tied to, not whether either can be trusted.
- connected firms
- 2
- share a director
- 1
- share its postcode
- 2
In the full report: all 2 connected firms, named
- How each is linked: shared directors (1), the same postcode (2)
- Who links each one: the named directors, with dates
Firms like Optimum FS
Other firms of the same type (mortgage adviser or broker), nearest first.
In Sheffield
Firms are listed by type and location, best known first. Being listed is not a recommendation: check any firm before you deal with it.
Get the full report on Optimum FS
Everything on this page, plus everything locked above, in one dated PDF you can keep, file or send on.
- 2 other companies its directors have run, named
- 2 background checks on its contact details
- 6 years of accounts, charted
- All 24 events in its history
- 2 connected firms, named, and who links them
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Frequently asked questions about this firm
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Sources and links
- Its entry on the FCA register register.fca.org.uk
- Its Companies House record gov.uk
- Complaints the Financial Ombudsman Service can help with financial-ombudsman.org.uk
- Report a scam to the FCA fca.org.uk